About the role
The City of Greater Geelong is looking for a talented Change Analyst to join our Change Management team. In this role, you will play a pivotal part in ensuring the success of various organisational programs and projects by managing key change activities. You will focus on impact and readiness assessments, gap analysis, stakeholder analysis, and training needs, to enable programs and projects to achieve the desired outcomes.

You will utilise change management tools to navigate the project complexities, ensuring smooth transitions and alignment across multiple initiatives.

Work type: Permanent full-time
Classification: Band 7 $100,064 - $110,990 pa plus super

Key responsibilities include:

• Conduct and manage impact and readiness assessments to inform change management plans and ensure successful program outcomes.
• Maintain and manage a master stakeholder register to identify risks and inform communication and engagement plans.
• Develop and deliver presentations and materials to inform and educate key stakeholders on change activities.
• Coordinate and administrate training plans, scheduling, and readiness assessments for key program initiatives.
• Provide timely communications, escalations, and recommendations to senior stakeholders.
• Manage and prepare training needs analyses and plans to achieve desired future-state outcomes.
• Monitor and report on feedback loops such as lessons learned, pulse checks, and post-implementation reviews.
• Support change-related communications by contributing to the design and planning of narratives and materials.
• Model and promote the City’s values in all duties.
• Adhere to Council’s policies and procedures, performing other duties as required.

About you
We’re looking for a motivated and experienced Change Analyst who thrives in complex environments with competing priorities. To succeed in this role, you will have a strong background in organisational change, a passion for transformation, and a demonstrated ability to work collaboratively across multiple projects.

Qualifications:

• Degree in a relevant field with post-graduate qualifications or equivalent experience.
• Change management certification (e.g., Prosci) is highly desirable.

Essential:

• Demonstrated experience as a change analyst within large, organisation-wide transformation programs.
• Proven experience managing major workplace changes, including process re-engineering, system implementations, and service redesign.
• Excellent written and verbal communication skills, with the ability to build cooperative relationships at all levels.
• Strong analytical and problem-solving skills, demonstrated in large change programs.
• Effective team collaboration skills and the ability to contribute to high-functioning teams.

Desirable:

• Experience in developing and delivering training materials.
• Familiarity with local government or public sector environments.

Skills and Knowledge

• High competency in managing organisation-wide change programs with interdependent and competing priorities.
• Ability to deliver successful change projects, including process re-engineering and system implementations.
• Strong conceptual and analytical skills in addressing complex change management challenges.
• Advanced skills in using Microsoft Office Suite, including Word, Excel, and database systems for data and information analysis.

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

Create our future together at the City of Greater Geelong
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study. Our central location for Central Geelong-based employees is the Civic Precinct, Wurriki Nyal, a modern, sustainable, and inclusive workplace, along with our outreach locations.

If you're passionate about inclusivity and community, apply now – we’d love to meet you!

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Suangi Karunaratne | Manager, Change | suangi.karunaratne@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience.  We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.