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Assistant Manager - Blue Pearl


Job no: 498600
Work type: Full Time
Location: Marina Bay Sands
Categories: Front Of House, F&B Management


Job Scope:

  • Direct the casino mass gaming beverage operation according to established standards, provide excellent guest service maximize satisfaction.
  • Complete knowledge of all liquor brands, wine, beers, and non-alcoholic selections.
  • Develop interesting and balanced beverage menus and selections on a timely basis that are appropriate and responsive to the market.
  • Provide constructive suggestions regarding beverage preparation, presentation.
  • Develop unique and achievable revenue initiatives.
  • Effectively control food and beverage costs, operating expenses, inventory levels, payroll, etc.
  • Ensure that operations support casino marketing efforts by providing outstanding service to casino patrons during special events.
  • Monitor and hold accountable for the direct report performance.
  • Develop business plans and capital expenditures plans that are consistent with the overall strategic positioning of the property.
  • Ensure to comply all related hygiene standards throughout the areas belong to Service Bar Gaming Floor.
  • Maintain close liaison with all internal departments to have a good understanding of other Departments’ operational flows.
  • Recommend promotion and development of team members.
  • Proactively support and follow the instruction given by upper management.
  • Work with team members to minimize wastage and increase productivity and efficiency. Review operation results with the team and identify opportunities for improvement.
  • Ensure all cashiering procedures are in compliance with standards.
  • Monitor and minimize wastage of all operation related and maintain labor expense
  • Monitor floor operation and team member service to ensure all follow SOPs, provide extra mile with personalized service to ensure guest satisfaction.
  • Resolve guest complaints with service recovery in a timely and professional manner. Take personal responsibility to resolve issues.
  • Demonstrate MBS core values and be the role model of team members
  • Responsible for team member performance reviews, discipline, team member awards, payroll… etc.
  • Update team member schedule in “time manager” & “VR” system
  • Conduct training for team members.
  • Conduct inventories and orders food and beverage products, operating supplies.
  • Conduct daily pre-shift meetings.

Job Requirements:

  • Energetic and results oriented.
  • Be able to work for night shift and smoking areas.
  • Certificate or diploma in F&B management or extensive F&B experience.
  • A minimum of 1 year experience at a managerial level in a 5-star hotel or a deluxe operation.
  • Basic accounting knowledge.
  • Good leadership skills.
  • Fluent in English, additional languages is advantages.
  • Well-groomed with professional appearance.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. 
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.


Advertised: Singapore Standard Time
Applications close:

Note:

Team Members who are interested to apply, kindly request for a copy of the internal transfer application form from the HROne Counter located outside the HR department.

In order to be considered for your candidacy, you are reminded that upon completion of this form, you will need to sign and attach with your most recent resume before submitting to the HROne Counter. Do note that incomplete application forms will not be considered and that ONLY short-listed candidates will be notified after submission.

We thank you for your kind patience and understanding in this.

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