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Casino Technician


Job no: 500530
Work type: Full Time
Location: Marina Bay Sands
Categories: Casino Floor Staff, Engineering


JOB SCOPE

Technical Functions

  • Ongoing development and implementation of Slot and Table Games equipment Maintenance and Repair Processes and Customer Service Training.
  • Complete all Technical activities in assigned areas, ensure provision of excellent customer service.
  • Ensure adequate technical floor coverage in the gaming areas at all times.
  • Ensure that Technical work space areas are kept clean.
  • Ensure that every slot machine and table games equipment is in optimum operational condition.
  • Participate in and assist with assignments and special projects as requested, ensuring efficiency and minimal downtime for the departments and the company.
  • Relocate and or install equipment, ensuring fully functioning equipment within an acceptable time frame.
  • Respond to service calls in a timely manner, ensuring that customer service standards are met.
  • Handle customer technical complaints personally wherever possible, redirect to relevant authority where necessary.
  • Recognize and acknowledge regular casino players.

Other Responsibilities

  • Continually update personal knowledge of new products or equipment introduced to the slot and table games gaming industry.
  • Maintain effective communication and information flow throughout the Technical Team and the operations team.
  • Protect all assets of the Company at all times.
  • Comply with and administer attendance guidelines and regulatory, Departmental and Company policies.

 

JOB REQUIREMENTS

Education & Certification

  • High School Degree, College Degree or equivalent in related field.
  • Electronic gaming technical certification background is an advantage.

Experience

  • A minimum of one year technical experience in slot or table games operations is preferred.

Competencies

  • Good understanding of all aspects and facets of Slot and Table games operation and experience with maintenance and repair of Electronic Table Games Equipment preferred.
  • Basic understanding of electronics and an understanding of trouble shooting such electronics.

 

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.


Advertised: Singapore Standard Time
Applications close:

Note:

Team Members who are interested to apply, kindly request for a copy of the internal transfer application form from the HROne Counter located outside the HR department.

In order to be considered for your candidacy, you are reminded that upon completion of this form, you will need to sign and attach with your most recent resume before submitting to the HROne Counter. Do note that incomplete application forms will not be considered and that ONLY short-listed candidates will be notified after submission.

We thank you for your kind patience and understanding in this.

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