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Paiza Executive Host (VIP Host)


Job no: 502506
Work type: Full Time
Location: Marina Bay Sands
Categories: General Services, Concierge / Front Office / Butler, Casino Floor Staff


Summary of Job Responsibilities

Responsible for assisting Paiza guests during their visit to Marina Bay Sands (MBS).

 

Job Responsibilities

  • Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
  • Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements – i.e. Hotel Room, Luggage, Transportation, etc.
  • Manage the Paiza Membership counters and assist with Paiza Membership enrollment.
  • Assist guests with Paiza Programs opening and settlement.
  • Prepare and ensure proper set-up of private gaming salons for Paiza guests.
  • Assist with Special Events and Promotions.
  • Conduct MBS Casino tours for Paiza guests.
  • Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests’ requests and feedback, and ensure that excellent guest satisfaction is achieved.
  • Ensure compliance to the organization’s guidelines and regulations when carrying out work duties.
  • Perform all other adhoc duties as and when required.

 

JOB REQUIREMENTS

Education & Certification

  • Minimum 'N' levels, 'O' levels, 'A' levels or Diploma holders

Experience

  • Prior experience in a Hospitality or Customer Service role preferred.
  • Fresh Graduate / Candidates with no relevant work experience are welcomed to apply.

Competencies

  • Customer-focused, excellent team player and possess good problem-solving skills.
  • Proficient in Microsoft Windows, Word and Excel.
  • Must be fluent in Mandarin and English as the successful candidate will be required to liaise with Mandarin and English speaking guests. Other Asian dialects or languages will be viewed favorably.
  • Able to work on rotating shifts, public holidays and weekends.

 

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.


Advertised: Singapore Standard Time
Applications close:

Note:

Team Members who are interested to apply, kindly request for a copy of the internal transfer application form from the HROne Counter located outside the HR department.

In order to be considered for your candidacy, you are reminded that upon completion of this form, you will need to sign and attach with your most recent resume before submitting to the HROne Counter. Do note that incomplete application forms will not be considered and that ONLY short-listed candidates will be notified after submission.

We thank you for your kind patience and understanding in this.

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