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Slot Ambassador


Job no: 502885
Work type: Full Time
Location: Marina Bay Sands
Categories: Casino Floor Staff


Job Responsibilities

  • To attend to players needs.
  • Ensure that all Slot areas are kept clean and well-stocked with supplies.
  • Verify and authorize slot machine transactions, including payouts and fills.
  • Ensure that every slot machine is in optimum operational condition.
  • Handle customer complaints personally wherever possible, redirect to relevant authority where necessary.
  • Maintain effective communication and information flow throughout the Slot Dept, with other Ambassadors, Supervisors and Shift Managers.
  • Protect all assets of the Company and the Slot Department at all times.
  • Recognize, acknowledge and nurture new premium slot players.
  • Comply with and administer Slot Department attendance guidelines and regulatory, Departmental and Company policies.
  • Work in the slot dispatch office as assigned.  This assignment includes, but is not limited to, utilizing slot dispatch software, dispatching slot machine events, making and receiving interdepartmental phone calls as necessary to assist in floor operations, and handling paperwork and operational supplies as assigned.
  • To station at the Patron Verification Systems (“PVS”) kiosk as assigned. This assignment includes:
  1. To perform entry checks at PVS; and
  2. To perform premium status verification checks (i.e. Premium Player vs. non-Premium Player) at PVS.

 

JOB REQUIREMENTS

  • High School Degree.  
  • Electronic gaming technical background is an advantage.
  • One year Slot Gaming experience preferred.
  • Good understanding of Slot Floor Operations preferred

 

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.


Advertised: Singapore Standard Time
Applications close:

Note:

Team Members who are interested to apply, kindly request for a copy of the internal transfer application form from the HROne Counter located outside the HR department.

In order to be considered for your candidacy, you are reminded that upon completion of this form, you will need to sign and attach with your most recent resume before submitting to the HROne Counter. Do note that incomplete application forms will not be considered and that ONLY short-listed candidates will be notified after submission.

We thank you for your kind patience and understanding in this.

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