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About the Opportunity

The Technical Business Analyst role is the subject matter expert as well as a trusted analyst. You will get into the detail of how a solution meets business needs and will articulate the complex rules around it.

Your role will work across challenging environments with intelligent, like-minded professionals. You will grow with the business as we define new service and technology offerings and better ways to serve the needs of our customers.

 

What you will be doing:

• Facilitate business requirements gathering / user story mapping
• Analyse business requirements, management systems, process performance, and technical solutions
• Conduct gap analysis and provide recommendations to relevant stakeholders
• Defining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platform
• Documenting requirements by studying business functions, gathering information from users, and evaluating output
• Working with engineers, solution architects and test teams to develop, test and implement platform features and bug fixes
• Identifying key business/system processes, business rules, functional & non-functional requirements
• Assisting with the configuration and development of system enhancements and innovation

 

What you will need:

• Minimum 3 years' experience in technical business analysis
• Basic understanding of all aspects of the systems/software development lifecycle
• Good quality documentation skills, both technical and non-technical
• Sound business analysis skills, including solution definition, business process flows, impact analysis, problem resolution and reporting
• Strong knowledge of Atlassian Suite: Confluence, JIRA

Added Advantage

• Travel industry domain experience
• Agile software development methodology experience
• Working with external vendors and suppliers
• End to end understanding of development processes
• Technical experience

** Please advise your leader before applying **