Accredited Trainer & Facilitator (12 month parental cover)

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Brand: People and Culture
Work type: Full time
Location: New South Wales
Categories: People & Culture

About the Opportunity

The Assessor and Facilitator will provide Flight Centre Travel Group with the best possible accredited learning services through an integrated model reporting to the Leader for Accredited Training. 

You will provide value-added development services beyond the accredited education pathway including more engagement and integration into the FCTG business. You will ensure that training, assessment and administrative requirements for each program are timely, consistent and comply with the requirements of Registered Training Organisations.

This role is based in NSW for 12 months to cover parental leave. 

 

What you will be doing:

  • Blended Facilitation  
  • Communication & Management 
  • Innovative and Customer Centric Mindset 
  • FCTG Systems, Product and Customer Process Knowledge 
  • Promotion, progression and value of accredited training programs 

For a detailed Position Description, click here:  Download File Accredited Trainers & Facilitators (2).pdf

 

You'll be perfect for the role if you have:

  • Minimum Five (5) years’ previous experience as a training specialist, or related position 
  • Either: Diploma of Leadership/Management, Cert III & IV in Travel & Tourism, Cert III & IV in Customer Engagement  
  • Cert IV in Training and Assessment 
  • Strong experience in facilitation is required
  • Demonstrated ability to confidently build multi-level relationships from novice to senior leaders
  • Strong track record in analysing problems, strategising and deploying improved/timely solutions 
  • Technical fluency in Microsoft Office Suite (Word, PowerPoint and Excel), instructional design platforms and tools 
  • Ability to travel depending on program needs
  • Be willing to work flexible hours from time-to-time in support of program delivery 

** Please advise your leader before applying **

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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