Our Corporate Marketing team are looking for a Project & Change Manager who will hold a crucial dual responsibility in facilitating strategic transformation across our global B2B travel brands. In this role, you will have comprehensive management of high-impact projects from initiation through completion while concurrently guiding the people, processes, and stakeholder interactions essential for successful change adoption throughout the organisation.
Operating within our Global Marketing Operations and Digital sectors, this position merges structured project delivery with human-centric change leadership to ensure that business outcomes are achieved sustainably. A strong blend of program coordination, strategic foresight, and communication skills is essential—emphasising adaptability, stakeholder trust, and commercial awareness in a complex, multi-brand B2B environment.
Our Ideal Candidate:
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7+ years in project, change, or transformation management, preferably in global B2B settings
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Skilled at handling multiple projects across various stakeholders, time zones, and workstreams
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Familiar with change management frameworks (ADKAR, Prosci, Kotter) applied across business units
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Familiar with project management methodologies and delivery styles
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Experience in marketing, digital, sales enablement, or customer-facing transformation within B2B
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Proficient in project planning tools (Smartsheet, Asana, Jira, Monday.com) and change enablement resources
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Excellent communication skills for engaging stakeholders at all levels
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Adaptable to ambiguity, prioritising with limited information, and adjusting pace in fast-paced environments
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Experience in travel, technology, or professional services sectors
Education:
- Bachelor's in Business, Project Management, or related field
- MBA or Post Graduate Certificates in relevant areas
- Project management certification (PMP, PRINCE2, PMI-ACP)
- Change management certification or training (Prosci, Kotter, ADKAR)
Your Day to Day:
Project Delivery & Execution
- Lead complete planning and delivery of strategic projects
- Manage project plans, budgets, and risks
- Coordinate globally for clear accountability
- Identify risks and implement mitigations
- Prioritise to achieve timely, budgeted outcomes
Change Management & Stakeholder Engagement
- Plan change management: stakeholder analysis and readiness checks
- Develop change plans with communication, training, and engagement
- Serve as communication bridge for clear messaging
- Build readiness and trust among stakeholders
- Ensure lasting change post-delivery
Communication & Governance
- Facilitate steering meetings and updates for global stakeholders
- Ensure accurate documentation and reporting
- Create clear project materials like timelines and presentations
Cross-Functional Collaboration
- Work with marketing, sales, finance, and product leaders on initiatives
- Align with global strategy while supporting regional needs
- Foster relationships for integrated execution
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026!)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
** Please advise your leader before applying **
