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FCM is one of the world’s leading travel management companies, serving both national and multinational clients. With a 24/7 presence in 97 countries, FCM uses adaptable technology to anticipate and address client needs, supported by experts offering deep local insights and a commitment to personalized business travel experiences. As a member of the ASX-listed Flight Centre Travel Group, FCM provides top market rates, exclusive added-value benefits, and tailored solutions. A pioneer in travel technology, FCM also offers specialized services through FCM Consulting and FCM Meetings & Events.

We are seeking a dynamic Senior Manager Sales with extensive experience in the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry to drive our sales efforts. The ideal candidate will possess a strong background in MICE or a related travel field, with proven abilities in client management, target achievement, and team collaboration.

Key Responsibilities:

• Experience & Expertise:

  • Minimum 10+ years of experience in the MICE industry.
  • Strong understanding of MICE operations and industry dynamics; candidates from a travel background with client-facing experience will also be considered if they demonstrate a willingness to learn.

• Communication & Technical Skills:

  • Excellent communication skills with proficiency in computer applications such as Excel, PowerPoint, and other relevant tools.

• Sales & Target Achievement:

  • Ability to meet sales targets and maximize profits, with a minimum top-line target of 15-18 crore.
  • Develop and implement effective sales plans and goals to drive revenue growth.

• Client Management:

  • Manage client queries independently and maintain strong client relationships.
  • Leverage an existing client base to drive sales and expand business opportunities with FCM.

• Team Collaboration:

  • Work collaboratively with internal teams (Operations, Contracting, etc.) to ensure seamless execution of client requirements and projects.
  • Be a proactive team player who contributes to the overall success of the team.

• Proactivity & Accountability:

  • Take full responsibility for assigned projects from initiation to completion.
  • Be proactive in identifying and acquiring new sales opportunities through lead generation and diligent follow-up.

• Sales Planning:

  • Develop and maintain a comprehensive sales plan to achieve targets and drive business growth.

Additional Qualifications:

• Proven track record of sales success in the MICE industry or a related travel sector.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Demonstrated ability to work independently and as part of a team.
• Results-oriented with a strategic approach to achieving sales goals.

Preferred Attributes:

• Proactive and self-motivated with a strong drive to succeed.
• Ability to adapt to a fast-paced environment and handle complex client needs.