Head of Engineering - South Brisbane, QLD

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Brand: Product and Technology
Work type: Full time
Location: Queensland
Categories: Information & Technology

Hello, Hej, 你好, Salut!   

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!  

As our Head of Engineering, you'll report to the Chief Technology Officer and will be responsible for setting the technology direction while ensuring that teams and technical capabilities evolve in line with our overall Global Flight Centre strategy.  

If you are passionate about driving tech solutions to support our customers and consultants linked to clear business outcomes and growth targets, rewarding what gets done through technology, coupled with the experience and skills we are looking for, we encourage you to apply.    
 

Why Flight Centre? 

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd 

🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others. 

⭐Innovation Days: the opportunity to create, collaborate, and bring innovative concepts to life with dedicated innovation days!  

🧑‍💻 Dedicated Engineering Days: hosted by technology partners off-site, staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.  

🔧Tech Learning Tools: access to learning tools such as Udemy for ongoing technical skills development 

♀️ Encouraging Equality: Join our Women in PM&E community, a comprehensive program aimed at fostering gender diversity, empowering, and supporting women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events. 

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more 

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more 

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym 

🌞Mental Health: Support and Employee Assistance Program for staff and family 

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave 

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment 
 

Day to day... 

  • Define the technical vision, strategy and roadmap in alignment with business stakeholders  

  • Oversee all engineering operations and ensure that initiatives are delivered on time, within budget, and to the required quality standards.  

  • Manage the engineering team and ensure that team members are working effectively to deliver high-quality projects.  

  • Hire, train, and develop engineering team members, ensuring that they have the skills and resources required to deliver their work.  

  • Develop and implement engineering processes and procedures to improve efficiency, quality and security of engineering operations.  

  • Partner with the business to understand customer and business needs and deliver products that meet those needs.  

  • Stay up to date with industry trends and best practices and ensure that the engineering team is following these trends and best practices.  

  • Ensure that the engineering team is following all relevant regulations and standards, including safety regulations and industry standards.  

  • Manage the engineering budget, including setting budgets for individual initiatives and ensure that spending is within budgeted amounts.  

Who you are...  

  • Bachelor’s degree in software engineering or a related field or demonstrated equivalent experience.  

  • At least five years of experience in engineering management, with experience managing teams of engineers and delivering high-quality products.  

  • Strong understanding of engineering principles, including software engineering, product design and development.  

  • Strong understanding of Agile principles and processes.  

  • Experience as an engineer.  

  • Excellent communication skills, with the ability to communicate technical information to both technical and non-technical stakeholders.  

  • Strong leadership skills, with the ability to motivate and manage teams.  

  • Experience in developing and implementing engineering processes and procedures.  

  • Ability to manage budgets and financial resources effectively.  

  • Ability to work effectively in a fast-paced environment and manage multiple initiatives simultaneously.   
      

We value you... 

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.​ We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.  

Who we are... 

Since our beginning, our vision has always been to open up the world for those who want to see. 

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).  

Irreverence. Ownership. Egalitarianism.  

 #LI-ME1#LI-Onsite

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