About the Opportunity
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see.' Every day, we give people all around the world the opportunity to experience something amazing – travel!
We are looking for a Quality Assurance Analyst to support the analysis, preparation, and execution of testing for projects and releases and to ensure system and application changes are fit for purpose, including Windows, API, legacy and web applications. You will also be responsible for assuring the quality of software projects through test automation.
As a Quality Assurance Analyst you will drive continual improvement of the testing methodology, test tools, processes, approaches, and techniques. Working with stakeholders, you will provide accurate test estimates, in line with defect management processes and tools, ensuring the quality of items raised and adherence to the defined defect lifecycle, as well as actively participating in the testing.
Your day to day:
- Involvement in Test planning towards a planned release
- Perform Requirements Analysis
- Perform Test design and Test Execution in Zephyr Scale Tool
- Raise defects, and triage/manage them with Dev / Base
- Communicate blockers to Delivery Leads, Project Managers, Tech Leads
- Automate regression scenarios with suitable tools, where applicable
- Report test execution status
- Participate in meetings including stand-ups, board reviews, workshops, triage meetings
Who you are:
- 5+ years of experience in Functional and Integration testing
- Strong functional testing capabilities in SIT, UAT and Regression Testing, working with upstream and downstream testing, with reference to data feed
- Strong API testing experience associated tools (Postman, SoapUI, Jmeter or similar)
- Experience in API Automation testing is highly desirable (Ready API, RestAssured or Similar)
- Strong experience in analysing functional and integration requirements
- Leading test design activity - functional/integration test scenarios
- Deep understanding of testing of application components in an Agile environment utilising a risk-based quality approach
- Deep level of experience in Testing and being involved in complex integration projects
- Experience with using at least one test and defect management tool, such as Zephyr, JIRA
- Test design, execution, and completion reports
- Experience working with multiple vendors on a complex program
- Strong communication and collaboration skills interfacing with key project stakeholders
- Leading defect life cycle management including tracking and triaging
Extra points:
- Hands-on experience in API testing
- Experience in Travel, GDS or Airline Industry
- ISTQB Certification
Why Flight Centre?
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change for the environment
We value you
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Any questions? You can contact us at: https://www.fctgcareers.com/contact-us
Please note: applications can only be considered by candidates who are based, and have the right to work, in Australia without restriction or requiring visa sponsorship. Remote working options are not available for this position.
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Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
