Come and join our global leisure MarTech team as a Salesforce Data Cloud Engineer! You'll be instrumental in driving data-driven marketing success by integrating Salesforce Data Cloud with Data Bricks and other sources. Your expertise will be crucial in creating a 360-degree customer view and powering personalized campaigns across our diverse customer base.
What you'll be doing:
Data Integration and Ingestion
- Design and implement data pipelines to ingest data from various sources, including Data Bricks, CRM, and other systems into Salesforce Data Cloud
- Ensure data quality and consistency by establishing data validation and cleansing processes
- Optimise data ingestion and processing for performance and scalability
Data Modeling and Transformation
- Create and maintain data models within Salesforce Data Cloud to represent customer journeys, preferences, and behaviors
- Transform and enrich data to create actionable insights and drive personalised marketing campaigns
- Collaborate with data scientists and analysts to understand their data needs and translate them into technical requirements
Data Activation and Orchestration
- Integrate Salesforce Data Cloud with Salesforce Marketing Cloud to activate data-driven marketing campaigns
- Orchestrate data flows and triggers to automate data updates and insights delivery
- Optimise data activation processes to improve campaign performance and customer experience
Data Governance and Security
- Ensure data privacy and security compliance by implementing appropriate measures and controls
- Establish data governance policies and procedures to maintain data quality and integrity
- Monitor data usage and access to prevent unauthorised access and misuse
First-Party Data Management
- Manage first-party data within data clean rooms to ensure privacy and security compliance
- Leverage CDP data to power media campaigns and measure their effectiveness
- Collaborate with media partners to activate first-party data for targeted advertising
Who you are:
- Strong understanding of data engineering principles, including data modeling, ETL, and data warehousing
- Proficiency in SQL and data integration tools (e.g., Informatica, Talend)
- Experience with Salesforce Data Cloud or other CDP platforms
- Knowledge of data warehousing concepts and data modeling techniques
- Experience with API integrations and data APIs
- Strong analytical and problem-solving skills
- Ability to work independently and collaboratively with cross-functional teams
- Experience with Data Bricks or other big data platforms
- Knowledge of machine learning and AI concepts
- Experience with data visualisation tools (e.g., Tableau, Power BI)
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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