Partnership Marketing Manager - Toronto, Ontario
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
To learn more about Flight Centre Travel Group please click HERE
About The Opportunity
Successful, hard-working, fun, and dynamic is how Flight Centre describes its culture. We look for smart, savvy individuals – innovative creative people who bring a real passion to their work. We value our people and reward them with a supportive work environment and a real career path. If you can relate to our culture, then this is an opportunity you won’t want someone else to take!
We are looking for a Partnership Marketing Manager to join our dynamic Canadian marketing team, reporting to the Director of Marketing Canada. In this role, you will lead the partnership marketing strategy and drive the cooperative growth with key suppliers, tourism authorities and complimentary partners for Flight Centre Canada. As the Partnerships lead for Flight Centre Canada, you are accountable for defining and delivering on the overarching partnership marketing strategy while liasing with the Global Partnership lead to link key outcomes aligned with marketing calendars and campaigns, managing internal co-operative opportunities and delivering year on year incremental growth in both financial metrics and strength of partnerships.
Key Responsibilities
- Partner proposals to key suppliers, tourism boards, and partners securing coop and partner campaign planning
- Soliciting partners in support of Flight Centre national brand campaigns with exclusive offers, buy-in
- Defining and articulating a clear strategy based on business and customer objectives
- Build systems including but not limited to calendars, post campaign reports and processes to maximize efficiency
- Oversee the Partnership campaign calendar along with the national marketing calendar and finding synergies in both in collaboration with the Director of Marketing
- Be the Flight Centre Canada lead for ongoing partner meetings and communications
- Representative for Flight Centre Canada for all global partnerships, ensuring the Canada execution of required functions to align with business direction and exceeding of agreed metrics appropriate to Canadian market
- Liase with Learning & Development, Store Leaders and Travel Experts to ensure consultant communication, learning plans, training and engagement are fulfilled as part of our partner commitments to ensure campaign success
- Support Supplier In-store events as part of Partner commitments liasing with Store Leaders, Supply & Marketing team
- Lead a small team with a direct report: coaching, mentoring and guiding as required
- Other duties as may be assigned from time to time.
Experience & Qualifications
- Bachelor's degree or equivalent
- 5+ year experience in general marketing, account management, communications, or related discipline
- 5+ years defining, delivering and operating in a complex retail service delivery environment with multiple stakeholders
- Experience working in a team environment driving strategy and formulating key reports and presentations for management
- Experience in handling contract and project outcomes with senior external and internal parties
- Experience with financial modelling to drive a successful ROI
- Demonstrated expertise in contracting, partnership liaison, relationship building
- Experience managing, coaching and mentoring team members
- Strong willingness and ability to work collaboratively with global and local teams
- Excellent written and verbal communication skills
- Digital marketing and media experience
- Deep knowledge of tourism and the key players in the travel industry
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
- A career, not a job: We offer genuine opportunities for people to grow and evolve
- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
- Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Benefits Include:
- Generous paid time off policy
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Group benefits including extended health care, dental and vision, gender affirming care, fertility care
- Insurance including life, AD&D, critical illness, long term disability
- Employee Assistance Program
- RRSP/RPP with matching
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
#LI-ED1#FCB#LI-Onsite
Location – Toronto, ON
If this sounds like the opportunity you have been waiting for then APPLY NOW.
For this position, we anticipate offering an annual salary of $90,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca
🏆 Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023)
🌟 GBTA WINiT: DEI Leadership Pinnacle Award (2023)
✈️ CHHR: 5-Star DE&I Employer (2023, 2024)
🌍 Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024)
🏅 Newsweek: America’s Greatest Workplaces for Diversity (2024)
