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As a member of the Product-to-Market Team, you will deliver compelling, conversion-focused campaigns and tactical activity by aligning product selection and pricing with market needs and global strategy. Leveraging your expertise in product design, execution, and cross-functional collaboration, you’ll help ensure our travel offerings are competitive, customer-focused, and positioned to drive sales and business growth.

About Flight Centre Travel Group

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

The Role:

Campaign & Product Design:

• Manage the development and execution of strategic product-to-market campaigns across multiple categories and regions.
• Take ownership and lead campaigns for selected regional initiatives, overseeing cross-functional activities and supporting peers in executing tactical plans through effective coordination of briefs, timelines, product distribution, retrospective meetings, and performance reporting
• Ensure the campaign & tactical calendar and workflow planner are kept up to date.
• Research, design and create travel packages for various destination and product categories, including Holidays, Cruise, Tour & Air, that provide a compelling value proposition to the customer.
• Ensure air, land and sea deals are priced competitively to create compelling bundled packages.
• Regularly review, update, and extend packages using data insights to ensure relevance, competitiveness, and commercial performance.

 Content Management & Stock-take:

• Manage all content in the CMS for all product types and adhere to brand guidelines.
• Share CMS content across other regions.
• Ensure the local website has sufficient breadth and depth of product on shelves.
• Understand local market needs and deliver products accordingly.

 Stakeholder Collaboration:

• Foster and maintain strategic relationships with Supply and suppliers to secure compelling offers and enhance product offerings.
• Collaborate with FCB leaders, Destination Strategy, Product Managers, Product & Supplier Leaders, and/or Global Marketing teams.
• Work with Revenue Management to ensure margins and discounts align with commercial goals.

 Commercial Performance & Optimisation:

• Understanding of supplier rate plans, pricing structures, super overrides, and net pricing to ensure commercially viable offers and accurate campaign execution.
• Assess product margins to inform selection of high-margin offerings, ensuring optimal return on investment and alignment with commercial objectives.
• Monitor industry trends and competitor activity to ensure our offerings remain competitive and aligned with market expectations.
• Regularly review sales data and product performance of offers to inform strategic decisions and identify growth opportunities.

Operational Support & The FC Way:

• Triaging and responding in a timely manner to consultant & marketing queries/issues.
• Maintain and adhere to the global One Best Way process for the team and all local markets.
• The ability to work collaboratively whilst remote from your team and key stakeholders is imperative.

Role Requirements:

• 2+ Years experience working in a similar role.
• Expertise in designing and developing a diverse product range, ensuring offerings align with market demand and customer needs.
• Proficient in planning and executing marketing campaigns to promote destinations and all product types.
• Proven experience in working and developing relationships with key stakeholders (internal and external). In addition, soliciting and negotiating competitive offers that meet the product strategy.
• Strong financial acumen with a deep understanding of profit margins, risk assessments, cost structures, and optimisation strategies to ensure profitability.
• Demonstrated ability to understand and navigate complex business environments, making strategic decisions that drive the local product strategy.
• Proven track record of identifying market opportunities and implementing strategies that enhance profitability and competitive advantage.
• Experience in analysing reports and market trends and using this to make data driven decisions.
• Demonstrated creative thinking and problem-solving skills, with the ability to develop innovative products.

Our award-winning work perks

• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour – an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.

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