Travel Money is part of Australia’s largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday.
As our Senior FX Manager, you’ll take charge of managing and executing the store delivery schedule, ensuring everything runs smoothly in line with Travel Money Group’s "One Best Way" policy. You'll be the go-to person for our Foreign Exchange Consultants, ensuring service levels are top-notch, stock levels are on point, and the right products are where they need to be. As the Senior FX Manager, you will also have access to the purchasing and sell off of cash for our store and wholesale network.
- Work closely and openly with all areas of the Cash Operations team and wider Travel Money Group, with accountability and cooperation to achieve shared tasks and targets
- Operate an effective dual directional supply of product to our front-line retail stores within deadlines
- Liaise with supplier partners to ensure relevant service level agreements are maintained
- Demonstrate effective communication with our consultants in store to ensure appropriate stock levels of foreign currency and positive business outcomes
- Demonstrate effective communication with Head of FX and the Cash operations team to maintain an appropriate level of stock in the vault in Australia and New Zealand
- Identify & implement improvements to current Travel Money Group One Best Way processes
- Identify customer trends in the buying and selling of foreign currency
- Liaise with supply chain analysis and external stakeholders where appropriate in the purchase and supply of bank notes
- Actively leverage sales process to increase conversion rate, decrease sales cycle, and improve deal win rate
What you will bring to the role:
- Excellent computer literacy and confidence in Excel
- Ability to be proactive and meet KPIs
- Adaptability and an ability to take initiative based on business needs
- Flexibility in your working hours to connect with our network across different time zones based on business needs
- Experience in a fast-paced, deadline orientated environment
- Operational/front end experience in foreign exchange, with an understanding of customer trends and how to maintain appropriate stock levels
- Experience in freight and logistics may be advantageous
Why you’ll love working with us:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Apply now for your application to be read by a real human, no AI here!
Why is Flight Centre such a great place to work?
We are devoted to being a global employer of choice by nurturing our legendary culture - focused on our people and infused with adventure and accountability. We uplift and support our team through a compelling Employee Value Proposition that offers exciting career and travel opportunities, fantastic benefits, a meaningful sense of purpose and well-deserved recognition. Explore us on LinkedIn or check out our careers page at www.fctgcareers.com
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*
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