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About the opportunity:

We're seeking an experienced Senior Account Manager to take ownership of our ANZ trade business, with a primary focus on managing and growing our partnership with Flight Centre and other key Australia-based accounts. This is a hands-on role where you'll build strong relationships, drive revenue growth, and play a key part in developing our ANZ market presence.

You'll combine strategic account management with direct business development, managing your own territory while supporting and mentoring team members. As a trusted partner to senior stakeholders, you'll be focused on achieving year-on-year growth across your portfolio while maintaining high service standards.

A day in the life...

• Lead and inspire your team through 1-1s and quarterly development sessions, coaching them to exceed their goals
• Craft winning strategic plans for key trade partners, mapping out revenue targets, product mix, and ambitious market share goals
• Own high-level relationships with Flight Centre and other major ANZ accounts, connecting with senior stakeholders to unlock new opportunities
• Drive impressive year-on-year growth by spotting untapped potential and expanding your accounts into exciting new destinations
• Be the go-to partner for your clients, ensuring exceptional service delivery and solving challenges before they become problems
• Spearhead the contracting process from pitch to close, bringing internal teams together and presenting compelling proposals that win business
• Co-create impactful marketing campaigns with partners that genuinely move the needle and expand market reach
• Stay ahead of the curve on industry trends, competitor moves, and product innovations that give your accounts a competitive edge

Who you are...

• 5+ years of sales, business development, and/or account management within the travel industry
• Proven leadership experience with a recent track record of successfully managing and developing teams
• In-depth Asia market experience (strongly preferred)
• Demonstrated success in growing accounts and maintaining high customer retention rates
• Strong track record in new business development and strategic partnerships

What you'll enjoy...

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within 

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025) 

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment