We are looking for Product Designer in Hoian, Vietnam
POSITION PURPOSE
The Product Designer develops innovative travel products to suit the needs of current and prospective clients. Aware of new customer trends and emerging opportunities the designer will provide insight and product development direction so the product offering at Discova leads the market. The designer will know the Discova product range inside out and be able to quickly address any gaps in the portfolio. Possessing strong commercial acumen, the designer must ensure products are both competitively priced and highly profitable. Sitting at an integral cross-section, the position will be expected to fully realize the company’s strategic vision by ensuring that Discova’s authentic, local, and experiential product range stands out from the competition.
JOB SPECIFICATIONS
1. Product Design
- Design and develop innovative, commercially competitive travel products, including experiences, day tours, and multi-day itineraries.
- Conduct market research, competitor benchmarking, and customer segmentation to continuously optimize the product portfolio.
- Manage the full product lifecycle and collaborate with internal teams to ensure products meet client needs, market trends, and brand standards.
2. Client Proposals & Sales Support
- Support high-value client proposals, tenders, and key account renewals through effective product selection and itinerary development.
- Present and promote Discova products to sales teams and agents, delivering product training and ensuring proposals are of a consistently high standard.
- Work closely with overseas sales teams and key partners to enhance product offerings, pricing, and overall commercial performance.
3. Product Management
- Maintain accurate product information, contracts, pricing, content, and documentation in line with company standards.
- Coordinate with suppliers and internal teams to ensure timely product updates, system loading, and product availability.
- Monitor product quality, safety, and data accuracy while ensuring core products are properly maintained and accessible for sales and operational teams.
ESSENTIAL QUALIFICATIONS AND EXPERIENCE
- A Bachelor degree or 5 years experience in product development and management.
- Comprehensive travel industry and Discova destination knowledge.
- Fluent in both written and spoken English.
- Extensive travel to or in our destinations or prior experience living in them in is a plus.
SKILL AND ATTRIBUTES
- Well-developed problem-solving skill
- Customer centric with commitment to high standards of service delivery
- Excellent communication skills (verbal and written)
- Strong commercial acumen and analytics
What You Will Enjoy
🎉 Culture: Join Discova and Flight Centre Travel Group—certified Great Place to Work® across multiple regions with a team culture like no other in the travel industry
🌏 Travel Discounts: Exclusive rates for you, family and friends on flights, hotels, tours, cruises, travel insurance and more
💎 Career Growth: Real opportunities across a global network of brands—we promote from within and invest in your development
🔧 Learning & Development: Access to LinkedIn Learning with 24,500+ courses; individualized development pathways
🎊 Recognition: Famous FCTG culture at Reward & Recognition events including Global Gathering and EOFY celebrations
👐🏽 Inclusive Workplace: We're an Equal Opportunity Employer welcoming diversity across race, ethnicity, religion, gender identity, sexual orientation, disability, and age
🙏🏼 Give Back: Corporate Social Responsibility program; paid parental and volunteer leave
💚 Sustainability: We're committed to protecting the environment essential to tourism's future
About Discova
As a DMC with 95% local staff, we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discova’s DNA as a company, and we are committed to being an equitable workplace for all our employees regardless of gender identity, ethnicity, disability or sexual orientation. We welcome you to our family as you are and who you are.
To learn more about Discova and our work perks click: https://bit.ly/4hEd88H
Get in touch now and Discova a world of possibilities!
