ABOUT THE OPPORTUNITY
Are you passionate about turning data into meaningful insights that drive business performance? As a Data Analyst for World360 Rewards, you will play a pivotal role in supporting commercial decision-making by extracting, analysing, and interpreting data from a variety of sources. Working closely with Finance, Operations, and Data teams, you will design impactful reporting solutions, optimise data processes, and help improve the accuracy, efficiency, and integrity of business information. This is an exciting opportunity to make a tangible impact in a high-volume, fast-paced environment while partnering with stakeholders across the organisation.
KEY RESPONSIBILITIES
- Ensure data integrity, consistency, accuracy, and reliability across platforms
- Extract, transform, validate, and manage data from diverse databases and systems
- Perform ad hoc analysis to answer critical business questions and drive outcomes
- Develop, optimise, and maintain SQL scripts to improve data processing efficiency
- Analyse data anomalies and implement robust processes to maintain reporting accuracy
- Partner with Finance, Operations, BI, and Data teams to deliver business value through analytics
- Manage competing priorities while maintaining a high level of attention to detail and data quality
- Collaborate with stakeholders to understand business requirements and deliver tailored data solutions
- Design, build, maintain, and enhance Power BI reports and dashboards that support strategic objectives
- Develop meaningful insights and analytical reporting to support commercial and operational decision-making
- Identify inefficiencies and bottlenecks within financial processes and recommend data-driven improvements
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
EXPERIENCE & QUALIFICATIONS
- Advanced collaboration and relationship-building abilities
- Proven minimum 2 years' experience in a similar Data Analyst role
- Degree qualification in IT, Business, Commerce, or a related discipline
- Ability to work effectively across cross-functional teams in a high transactional volume environment
- Proficient in SQL, Power Query, and Power BI, with knowledge of Databricks and Azure Cloud technologies
- Demonstrates strong analytical and problem-solving skills, with a high level of ownership, attention to detail, and commitment to delivering accurate outcomes
ABOUT THE BRAND
World360 Rewards (part of Flight Centre Travel Group) is a global loyalty platform that helps brands engage and inspire through unforgettable rewards—from travel experiences to gift cards and more. It’s a smarter way to recognise, motivate, and connect with the people who matter most.
What you'll Enjoy
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚 Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
