Job Summary
We are looking for a Tailor-Made Travel Sales Intern to join our team in Hanoi or Ho Chi Minh City. This is an exciting opportunity for a motivated student or recent graduate to gain hands-on experience in the travel industry while supporting the delivery of exceptional tailor-made travel experiences. You will work closely with experienced travel professionals and develop valuable skills in sales support, booking management, and customer service.
About the Opportunity
As a member of the Discova Tailor-Made Support team, you will support our Tailor-Made Experts in managing bookings, coordinating with internal teams and suppliers, and ensuring a seamless customer experience. This role is ideal for someone who is detail-oriented, customer-focused, and eager to learn in a fast-paced and rewarding travel environment.
Your main responsibility is:
- Support booking administration, including data entry, itinerary checks, and confirmation documentation.
- Ensure booking components are accurately confirmed with Operations and Reservations teams.
- Assist with hotel availability checks and booking confirmations for ad hoc and group enquiries.
- Coordinate and follow up with internal departments and suppliers to support smooth delivery of travel arrangements.
- Prepare booking confirmations and other travel documentation as required.
- Maintain accurate records and provide administrative support throughout the sales process.
About You:
- Currently pursuing or recently completed a degree in Hospitality, Tourism, Business, Marketing, or a related field.
- Strong verbal and written communication skills.
- Excellent attention to detail and organisational abilities.
- Ability to work effectively both independently and as part of a team.
- Good Microsoft Office skills, particularly Excel and Word.
- Interest in travel, tourism, and customer service.
The Attributes:
- Customer-focused with a passion for delivering exceptional service.
- Proactive, enthusiastic, and eager to learn.
- Adaptable and comfortable managing changing priorities.
- Highly organised with strong time management skills.
- Collaborative and supportive team player.
- Detail-oriented with a commitment to accuracy.
What We Offer
- Practical, hands-on experience within a leading destination management company.
- Exposure to tailor-made travel planning and booking operations.
- Opportunity to learn from experienced travel professionals.
- A supportive and collaborative team environment.
- Valuable industry knowledge and professional development opportunities.
At Discova, we believe travel opens minds and hearts. If you are passionate about travel and looking to start your career in a dynamic global business, we'd love to hear from you.
What You Will Enjoy
🎉 Culture: Join Discova and Flight Centre Travel Group—certified Great Place to Work® across multiple regions with a team culture like no other in the travel industry
🌏 Travel Discounts: Exclusive rates for you, family and friends on flights, hotels, tours, cruises, travel insurance and more
💎 Career Growth: Real opportunities across a global network of brands—we promote from within and invest in your development
🔧 Learning & Development: Access to LinkedIn Learning with 24,500+ courses; individualized development pathways
🎊 Recognition: Famous FCTG culture at Reward & Recognition events including Global Gathering and EOFY celebrations
👐🏽 Inclusive Workplace: We're an Equal Opportunity Employer welcoming diversity across race, ethnicity, religion, gender identity, sexual orientation, disability, and age
🙏🏼 Give Back: Corporate Social Responsibility program; paid parental and volunteer leave
💚 Sustainability: We're committed to protecting the environment essential to tourism's future
About Discova
As a DMC with 95% local staff, we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discova’s DNA as a company, and we are committed to being an equitable workplace for all our employees regardless of gender identity, ethnicity, disability or sexual orientation. We welcome you to our family as you are and who you are.
To learn more about Discova and our work perks click: https://bit.ly/4hEd88H
Get in touch now and Discova a world of possibilities!
