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About Flight Centre Travel Group

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

About the Opportunity

We're looking for a dynamic and proactive Project Manager to join our evolving EMEA PMO team based in London. This is an exciting opportunity to play a key role in helping shape and mature a growing project management function as we continue our journey towards a more standardised global operating model. You'll partner closely with senior leaders across the business, lead a diverse portfolio of business and technology projects, and help introduce greater structure, visibility, and governance across an evolving project landscape.

This role is ideal for someone who thrives in fast-paced environments, enjoys solving complex challenges, and can confidently navigate ambiguity while delivering meaningful business outcomes.

What you'll do

• Lead multiple projects from initiation through to successful delivery.
• Build strong relationships with stakeholders across functions, brands, and geographies.
• Support the implementation of PMO governance, standards, and delivery best practices.
• Provide visibility of project status, risks, priorities, and resource allocation across the portfolio.
• Help prioritise project work to ensure alignment with business and strategic objectives.
• Support the continued development and maturity of the EMEA PMO function.
• Contribute to the rollout of global PMO governance and project delivery standards.
• Deliver technology, operational, and transformation-related projects.
• Navigate changing business priorities and evolving requirements while maintaining project momentum.
• Support organisational change and operating model transformation initiatives.
• Provide structure and clarity within fast-moving and sometimes ambiguous environments.
• Manage project risks, issues, dependencies, budgets, and timelines.
• Drive stakeholder engagement and ensure clear communication throughout project lifecycles.
• Monitor project progress and ensure effective governance controls are maintained.
• Contribute to continuous improvement initiatives across project delivery practices.
• Support regional and global transformation programmes as required.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

What you'll need

• Proven experience managing projects from initiation through delivery.
• Experience delivering technology, business transformation, or operational change projects.
• Demonstrated ability to manage multiple concurrent projects.
• Strong stakeholder management skills across diverse teams and functions.
• Experience working within fast-paced, high-growth, scale-up, or rapidly changing environments.
• Comfortable operating in ambiguity and adapting to shifting priorities.
• Experience introducing governance, structure, or process improvements within evolving environments.
• Strong problem-solving, communication, and relationship-building capabilities.
• Self-motivated, proactive, and able to work autonomously.
• Experience supporting PMO governance and project delivery frameworks.
• Exposure to organisational change, operating model transformation, or global transformation programmes would be advantageous.
• Project Management certifications such as PRINCE2, PMP, Agile, or equivalent are preferred.
• Experience using AI tools such as Claude is beneficial but not essential.

What's in it for you

• Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
• Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
• Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
• Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
• Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
• Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
• Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
• And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.