Global Head of Integrated Communications, Corporate- South Bank, QLD

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Brand: Marketing
Work type: Full time
Location: Queensland
Categories: Marketing and Communication, Leadership

One Global Voice. Endless Impact. | Global Head of Integrated Communications – Corporate ✨

ABOUT THE OPPORTUNITY...

Flight Centre Travel Group is seeking a strategic and influential communications leader to unite Content, PR and Communications into one globally connected function. As Global Head of Integrated Communications – Corporate, you will shape the public and internal voice of our corporate travel businesses, driving a consistent messaging framework across regions, audiences and channels.
Reporting to the SVP Global Marketing Operations, you will lead a globally distributed team across ANZ, AMER, ASIA and EMEA, while influencing executive stakeholders and helping navigate communications opportunities and challenges at the highest levels of the business. This is a rare opportunity to build a globally integrated function and drive meaningful impact across customer, employee and external communications.

DAY TO DAY YOU WILL...

  • Lead a globally dispersed team of approximately 15 professionals across Content, PR and Communications
  • Develop and implement a unified global communications strategy across content, media relations, customer communications and internal communications
  • Design scalable production systems and workflows that improve output, consistency and efficiency across the function
  • Direct and optimise the performance of two brand-aligned content hubs
  • Own and lead global PR strategy, media engagement and executive visibility initiatives
  • Act as the accountable communications lead during reputational or operational incidents and crisis situations
  • Oversee change communications, employee communications and customer-facing communications programs
  • Establish and track performance metrics and business impact across content, PR and communications activities
  • Integrate teams, processes and operating models into a cohesive global function
  • Build strong partnerships with executive leaders, regional stakeholders, Brand and Creative teams, and external agency partners.
  • Influence communication strategy and provide trusted counsel on communications risk and opportunities

YOU'LL BE PERFECT IF YOU HAVE...

  • 10+ years' experience in senior communications leadership roles
  • Demonstrated success integrating or building multidisciplinary functions spanning PR, content, internal communications and crisis communications
  • Strong experience developing scalable operating systems, production workflows and content pipelines
  • Advanced content marketing capability, including ideation, execution and performance measurement
  • Proven experience leading geographically dispersed teams and driving alignment across regions
  • Exceptional stakeholder management skills, including experience influencing senior executives
  • Strong crisis communications judgement and decision-making capability
  • Established media relationships and practical media engagement experience
  • Excellent editorial judgement across written and visual content formats
  • Experience within travel, B2B, or complex multi-brand and multi-region organisations will be highly regarded
  • Experience managing external agencies and strategic partners will be advantageous
  • Degree in Communications, Journalism, Marketing or a related discipline preferred, or equivalent professional experience

What you'll Enjoy


🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026/Sydney 2027)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚 Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

#LI-BC1#LI-Onsite 

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes. 

Applications close:

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