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We are not your average TMC. For ten years, World Travel Awards named us World’s Leading Travel Management Company. 

We’re proud of what we’ve accomplished since our founding in 2004. When we say global network, we mean it. We serve clients across a diverse range of markets and international locations. 8000 employees serving 97 countries with a client growth rate of 131%. 

We’re a transformational TMC focused on future-proofing the modern-day corporate travel programme. We aren’t afraid to venture off the beaten track; our challenger mindset keeps us questioning the status quo, staying focused on innovation and improvement.

We see the opportunities, possibilities and potential beyond legacy players and tech disruptors. Guided by a flexible and unconventional spirit, we use disruption to innovate and bring on the most creative solutions our travel brains can muster.
To us, fun is the challenge in finding the biggest opportunities and working alongside clients to co-create clever and effective solutions. We don’t package solutions in a box but add value through advisory and technical expertise.

FCM is here to deliver a new type of travel management.
Discover the Alternative.

About the Opportunity

The Business Analyst interacts with the business stakeholders and subject matter experts in order to understand their problems and needs. They analyst gathers, documents, and analyses business needs and requirements.

The Business Analyst may help test the system and create system documentation and user manuals. They interact with system architects and developers to ensure the system is properly implemented. They are the bridge that fills in the gap between each department throughout every step of development.

Candidate should possess a balance of technical depth, business acumen, and strong communication skills. The role involves working collaboratively with different technology and business functions within various levels of the organization to deliver business objectives.

• Analyses and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
• Leading ongoing reviews of business processes and developing optimization strategies. Effectively communicating insights and plans to cross-functional team members and management.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Develops and use standard templates to accurately and concisely write requirements specifications. Communicates changes, enhancements, and modifications of business requirements through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

Requirements

• Able to exercise independent judgment.
• Excellent analytical and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Experience working in a team-oriented, collaborative environment

Apply NOW if you want to be part of an amazing and vibrant culture that is the perfect fit for what you are looking for.