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Proposal Manager at FCM Travel Solutions

About us

FCM Travel Solutions is a division of one of the world's fastest growing travel companies—Flight Centre Travel Group (FCTG). A career with Flight Centre is more than just a job—we thrive on exciting experiences, learning new things and setting and achieving ambitious goals. It's about being part of a company we believe in and take great pride in.

We need someone who can write compelling content, as well as project-managing the proposal process from the initial release of the bid to the final, high-quality deliverable to the client, while ensuring that all deadlines are met. The successful candidate will be able to guide the process and work effectively with salespeople, subject matter experts (SMEs), and marketing. We are a small, close-knit team and need someone who is easy to work with, likeable, and professional.

The Proposal Writer is an essential part of the corporate sales team. You will receive commission on accounts you help win and will participate in training and continuing education around sales and capture. The Proposal Writer is an internal (not client-facing) role. Travel will be for training and awards celebrations only; sales travel not required.    

Top reasons to work with us

• Invitations to domestic and international conferences (past destinations have included Costa Rica, Singapore, and Germany)
• Discounted travel and great incentives from the world's top airlines and travel providers
• Career progression with opportunities across the globe
• Flexible work options and work/life balance. Our team is respectful, collaborative, and fun to work with. We offer flexible work options (work remotely and/or from beautiful offices) and a real commitment to balancing work and life.
• Culture of fun and recognition: We recognize achievement with quarterly Buzz Nights (social events sponsored offsite with food and drink provided) and national and international award ceremonies to celebrate the success of our company and employees.
  
  

Key responsibilities:

• Responsible for writing and editing high-quality sales proposals which aid in winning and retaining corporate customers.
• Develop new content and will support the update and maintenance of the bid/proposal database in RFPIO, our knowledge database, ensuring the accuracy of proposal content and availability of up-to-date information for proposals.
• Project-manage proposal responses, including following our process and collaborating with the sales lead to ensure responses are complete, on time, and in line with sales strategy
• Effectively understand RFP questions and populate RFPs with accurate and appropriate standard knowledgebase content; work with subject matter experts on any unanswered questions
• Customize standard knowledgebase content to follow sales strategy and meet the requirements of the specific RFP
• Review all proposal content to ensure that styling meets company standards and that the creative output is dynamic and within brand guidelines
• Participate in meetings with other departments and regions, when required, to develop proposal strategies and content; participate in training opportunities to develop individual and team performance
• Support the accuracy and functionality of the US proposal database in RFPIO by reviewing and updating content for accuracy, currency and tone
• Upload new content to the US proposal database in RFPIO (sourced from recent proposal submissions)
• Edit and proofread sales collateral and the work of other team members. Provide constructive criticism on any areas that may need adjustment, working together to ensure a submission of the highest standard is achieved.

Essential skills:

• Business writing skills and mastery of the English written language, including spelling, composition, and grammar
• Ability to work independently and as part of a team
• Attention to detail and excellent proofreading skills
• Proficient with Microsoft Office, proposal design, formatting and database
• Project Management, Marketing or Sales experience

Benefits & Compensation:

• Discounted travel and fantastic incentives from the world's top travel providers
• Industry renowned social events and excellent company culture
• Exceptional career progression with opportunities across the globe
• Fast-track leadership program to develop the future leaders of our business
• Comprehensive leadership training career path support with business, product and leadership training
• Free and confidential advice from our in-house health, wellness and financial advisors
• Comprehensive benefits package including medical, dental, vision, 401k, life insurance, and stock options. 

Important information about our application process:

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

FC USA recruitment is centralized for all of the US.  This means that if you have submitted an application within the past 6 months, you don’t have to submit another.

Location: New York, New Jersey, Philadelphia, Boston

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

Visit us on Facebook and get up to date information on our openings and upcoming events https://www.facebook.com/fcusacareers1

FCTG is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!