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After Hours Corporate Travel Specialist 

We are currently hiring for an Corporate Travel Specialist After Hours to fulfill our Emergency Customer Care services. *Must be experienced in corporate travel management and Sabre GDS systems!*

Hours: Overnights & Weekends
Location: Virtual/Remote

Responsibilities:

• Making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations. 
• Build Passenger Name Records (PNR) and profiles.
• Perform ticketing, Phase IVs, exchanges/changes with complex international fares.
• Providing solutions to travel related problems clients may have experienced with arrangements during after-hours or emergency situations.
• Attendance at Team Meetings and Weekly Business Meetings are a requirement for this role.
• Ability to work flexible hours and shifts as determined by business need and client call volume 

Requirements:

• We require our Travel Center Agents to have a minimum of 1-3 years’ of corporate travel experience.  
• Ideal candidate should have experience on an After-Hours Desk in Corporate Travel.
• Experience with ticketing, scripting, changes and exchanges to complex multi-segment international and domestic fares and pnrs.
• SABRE experience required. 
• Geography and international destination knowledge is a must.
• Quality control and ticketing skills are preferred. 
• Candidates should possess decisive and successful problem solving skills, be detail-oriented and have effective verbal communication skills. 
• Skilled in usage of a personal computer and various software packages 
• Ability to work effectively and multi-task while maintaining professional rapport with clients

What Flight Centre Travel Group can offer you:

Benefits Include:

• Generous remuneration structure
• Travel perks/discounts.
• Health & Wellness Programs and Employee Financial Wellness Services
• Generous paid-time off policy 
• National/International Award Nights and Conferences
• Diversity & Inclusion initiatives
• Benefits including vision, medical, and dental
• Employee Assistance Program
• 401k program with partial match
• Employee Share Plan
• Global career opportunities in a network of brands and businesses
• Ongoing training and professional development
• Fun and flexible work environment
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
• Employee giving program
• Annual Charity Trip
• Office Environmental Program
• 1 Volunteer Day per Calendar Year

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Although this position is fully remote, you will be expected to attend meetings, trainings, and events at an FCTG location once our return to the office plan is announced. 

#LI-REMOTE
Location – Remote, USA 

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

This position may be performed remotely anywhere within the United States except the State of Colorado

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance.