Primary Accountabilities & Objectives:
Transaction Processing
- Efficient, timely and accurate processing of payments including supplier
payments, employee expense reimbursements and other payments as required
- Manage end of day payment system reconciliations and payment file processing
- Ensure payments are made in accordance with banking system daily cutoff times
- Maintain vendor master data, including vendor setup, changes, and maintenance, ensuring accurate and up-to-date information
- Efficient, timely and accurate processing of sweep bank accounts, internal suspense accounts and payment transfers to FCTG businesses
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Set up and sustain clear communication channels with the offshore team for efficient information, instruction, and feedback exchange
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Manage user setup and maintenance across various payment systems, transactional banking platforms, purchasing card and virtual credit card platforms
Customer Service
- Manage and resolve banking, payment and credit card exceptions
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Manage internal and external queries relating to banking, payments, purchasing cards and virtual credit cards
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Engage effectively with vendors, internal stakeholders, and team members to gather information, resolve discrepancies, and provide updates on exception handling
Innovation & Process Improvement
- Continuously identify opportunities to streamline processes, improve efficiency, and enhance the accuracy of operations
- Accountability & ownership of own performance & meeting team expectations
- Actively challenge accepted operational wisdom across FCTG businesses
- Provide support to other team members as required
- Support and foster team environment and culture
- Exceed behavioural expectations of the team
- Team Support & Development
Experience:
- 3+ Years Accounts Payable/Receivable and/or Banking experience
- Tertiary level qualification in Finance or Business
- Knowledge of Flight Centre Systems
- Proficiency in Microsoft Office Suite
- Travel Industry Knowledge
Why Flight Centre?
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
We value you
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Irreverence. Ownership. Egalitarianism.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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