- Lead the future of Casey by driving high-impact, organisation-wide process transformation
- Flexible, hybrid work available in a team environment with WFH days
- Limited Tenure (July 2027), Full Time role + monthly RDO for 40 hour week
- $130,497 - $146,231 Band 8 + Super (subject to experience)
Why Choose City of Casey
The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.
Our multi-award winning, architecturally designed workplace - located in Bunjil Place in Melbourne's southeast – inspires collaboration and creativity. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.
Why You’ll Love Working with Us
At the City of Casey, we know that great people deserve a great workplace. That’s why we offer an environment designed to help you thrive both professionally and personally.
- True flexibility with hybrid work, compressed hours, RDOs and the option to purchase additional leave — because life comes first.
- Our Ways of Working (OWOW) - our activity-based model allows you to work in different spaces, locations and with the latest technology.
- Reproductive health leave, up to 5 days of paid leave to support our employees
- THRIVE Wellbeing Program - access a suite of wellbeing initiatives, learning opportunities and resources to support your mental, physical and emotional wellbeing.
- 24/7 confidential counselling for you and your immediate family, offering support whenever you need it.
- Family‑friendly leave options, including 16 weeks paid primary caregiver leave, to support you through life’s biggest moments.
- Ongoing professional development to help you grow your skills and advance your career.
- Free Workout Wednesdays, discounted gym memberships and an onsite café - convenience in one place.
- Private Health discounts for employees, through the access of the local government health plan.
- Enjoy our stunning, architecturally designed workspace, complete with free coffee, a community library and free parking.
- Be part of a team that truly lives its values: Dream Big, Empower Each Other, Make Our Community Proud.
- Paid Christmas Shut Down Leave
- And more https://www.casey.vic.gov.au/benefits-of-working-city-of-casey
About the Role
As the ERP Continuous Improvement Lead, you will drive the future of how we work at Casey through the OneCouncil program. Leading a team of process specialists, you’ll oversee the discovery, design, and implementation of end-to-end processes that make our operations simpler, smarter, and more connected.
This is a hands-on leadership role where you’ll collaborate with business owners, guide change, and ensure process transformation delivers real value across the organisation. If you thrive on shaping complex systems, improving ways of working, and making a tangible impact on a large-scale digital transformation, this is the role for you.
What You’ll deliver
- Lead the OneCouncil Process Stream, guiding a team to deliver end-to-end process improvements.
- Oversee current-state discovery and design future-state processes that streamline and enable program benefits.
- Ensure process documentation, workflows, and artefacts support system configuration, testing, and training.
- Partner with business owners, SMEs, and change teams to drive effective decisions and adoption.
- Apply governance, risk management, and quality assurance to ensure outputs are accurate and fit for purpose.
What You’ll Bring
- Extensive experience leading end-to-end process transformation in large, complex organisations.
- Expert knowledge of process discovery, optimisation, future-state design, and modelling tools (e.g., BPMN, Lean).
- Proven ability to lead multi-disciplinary teams, including analysts, designers, SMEs, and external vendors.
- Strong stakeholder management, influencing, and negotiation skills at senior levels.
- Qualifications or certifications in process improvement, business administration, project management, or related fields.
- Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check, Eligibility to Work check.
How to Apply
If you’re passionate about making a difference and want to be part of a forward-thinking team, we’d love to hear from you!
Apply online by submitting your cover letter and resume. No need to address selection criteria.
To find out more about the role, please contact Megan Dew, Team Leader Business Improvement at mdew@casey.vic.gov.au.
Applications will be accepted until 11.55pm on Sunday 1st March 2026.
Please note: Applications are only accepted via our online portal.
Our Commitment to Diversity & Inclusion
The City of Casey is proud to be an inclusive, child-safe, and equal opportunity employer.
We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.
We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.
For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or Talent@casey.vic.gov.au.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Please note: Unsolicited emails or approaches from recruitment agencies will not be accepted
The City of Casey reserves the right not to make any appointments for this position.
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