• Make a real impact – support sustainable waste management and initiatives that benefit your community
• Flexible work that fits your life – hybrid options, RDOs and leave purchase
• Employment Type: Permanent full time work
• Salary range: Band 5 $83,871 to $97,736 + Super (based on experience)

Why Choose City of Casey

The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.

Our multi-award winning, architecturally designed workplace - located in Bunjil Place in Melbourne's southeast – inspires collaboration and creativity. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.

Why You’ll Love Working with Us

At the City of Casey, we know that great people deserve a great workplace. That’s why we offer an environment designed to help you thrive both professionally and personally.

• True flexibility with hybrid work, compressed hours, RDOs and the option to purchase additional leave, because life comes first.
• Our Ways of Working (OWOW) - our activity-based model allows you to work in different spaces, locations and with the latest technology.
• THRIVE Wellbeing Program - access a suite of wellbeing initiatives, learning opportunities and resources to support your mental, physical and emotional wellbeing.
• 24/7 confidential counselling for you and your immediate family, offering support whenever you need it.
• Family‑friendly leave options, including 16 weeks paid primary caregiver leave, to support you through life’s biggest moments.
• Ongoing professional development to help you grow your skills and advance your career.
• Free Workout Wednesdays, discounted gym memberships and an onsite café - convenience in one place.
• Enjoy our stunning, architecturally designed workspace, complete with free coffee, a community library and free parking.
• Be part of a team that truly lives its values: Dream Big, Empower Each Other, Make Our Community Proud.
• Paid Christmas Shut Down Leave
• And more https://www.casey.vic.gov.au/benefits-of-working-city-of-casey

About the Role 

This role is critical in supporting the Waste Management team through high-quality administrative services, stakeholder engagement, and process improvement.

You will coordinate a high volume of requests, manage data and reporting, support projects, and contribute to organisational transformation initiatives, including the OneCouncil program.

What You’ll deliver 

• High-level administrative support, including managing requests, processing invoices and preparing reports.
• Exceptional customer service to internal and external stakeholders, including residents and contractors.
• Accurate data management and system administration using TechnologyOne/OneCouncil and Microsoft tools.
• Support for Waste Management projects and broader organisational transformation initiatives.
• Coordination of training and induction for new staff in systems and processes
• Continuous improvement of business processes to enhance service efficiency

What You’ll Bring 

• Demonstrated experience in waste management or a similar operational/sustainability-focused environment
• Proven ability to manage high volumes of enquiries while delivering excellent customer service
• Experience supporting process improvement initiatives and system implementations
• Strong interpersonal and communication skills, with the ability to engage a diverse range of stakeholders
• Strong organisational skills with the ability to prioritise and manage competing demands
• Proficiency in Microsoft Office and business systems (e.g. TechnologyOne desirable
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check and Eligibility to Work check

How to Apply

If you’re passionate about making a difference and want to be part of a forward-thinking team, we’d love to hear from you!

Apply online by submitting your cover letter and resume.

For enquiries, contact Thomas Johannsen - Head of Waste Management at talent@casey.vic.gov.au.  

Applications close at 11:55pm on Sunday 5 July 2026.

Please note: Applications are only accepted via our online portal.

Our Commitment to Diversity & Inclusion

The City of Casey is proud to be an inclusive, child-safe, and equal opportunity employer.

We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or Talent@casey.vic.gov.au.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant. 

Please note: Unsolicited emails or approaches from recruitment agencies will not be accepted

The City of Casey reserves the right not to make any appointments for this position.

For more information about the City of Casey and to stay updated, follow us on LinkedIn.