Senior Security Services Engineer

Leads Cybersecurity tech to support strategic risk posture, resilience planning & operational excellence.

Sydney CBD

• 10+yrs of experience in cyber security engineering or technical security roles.
• Work with Security Operations Centres, infra teams/enterprise architects
• Permanent Role | Hybrid working | Grade 11/12

About the Role

The Senior Security Services Engineer is a senior technical expert that reports into the Security Services Manager. You will be responsible for the design, end-to-end implementation, and ongoing management of enterprise security infrastructure and services. You will be touching a range of security platforms from IAM, Endpoint, Perimeter and penetration testing. Your day-to-day will have you working with Business Analyst, Engineers, Architects, Platform owners and stakeholders.

This role ensures that cybersecurity technologies are effectively deployed, integrated, and maintained to support the organisation’s risk posture, resilience objectives, and operational performance. Working closely with cyber, infrastructure, cloud, and operations teams, the Senior Engineer plays a leading role in securing critical systems, proactively identifying and addressing threats, and continuously improving the effectiveness and maturity of security services.

This role is a senior technical role and requires deep subject matter expertise, a proactive and strategic mindset, and the ability to influence the design and operation of secure systems and services across the enterprise. The Senior Security Services Engineer plays a critical role in the organisation’s cyber resilience, operational security, and strategic technology.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• 17.5% annual leave loading
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Flexible Hybrid working, with a focus on getting work done
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as a Senior Security Services Engineer you will:

• Lead the engineering, integration, and lifecycle management of core security services and technologies, including PAM/IAM, SIEM, EDR/XDR, SOAR, firewalls, email security, and cloud security platforms. This is a hands-on role with elements of design and consulting.
• Act as a senior escalation point for complex technical issues and security incidents, supporting triage, response, and post-incident reviews.
• Drive the development and implementation of technical security controls across on-premises and cloud environments, ensuring alignment with architectural standards and risk requirements.
• Collaborate with architecture, infrastructure, DevOps, and security operations teams to ensure the effective and secure deployment of new systems and services.
• Lead the automation of security processes to improve efficiency and response times using scripting, orchestration tools, and infrastructure-as-code.
• Conduct regular reviews of security technologies to ensure performance, currency, and alignment with evolving threat landscapes.
• Contribute to the evaluation and selection of new security technologies and services.
• Provide mentoring and technical guidance to engineers and analysts across the cyber function.
• Maintain documentation, procedures, and support materials to ensure the consistent operation and support of security platforms
• Advance Threat Resilience through Innovation
• Contribute to the implementation of secure configuration standards and hardening practices across systems and networks.
• Collaborate with IT, cloud, and infrastructure teams to embed security controls into solution designs, system builds, and operational processes.
• Mentor junior analysts and contribute to capability uplift across the cyber function.
• Lead initiatives to evaluate and pilot emerging security technologies (e.g. AI-based analytics, cloud-native firewalls, behaviour-based anomaly detection) that elevate threat resilience and reduce operational burden—aligning with future-state architecture and capability roadmaps.

Skills & Experience

• Minimum 10+ years of experience in cyber security engineering or technical security roles within large or complex organisations.
• Demonstrated experience leading implementation and management of enterprise-grade security tools across on-premises and cloud environments.
• Experience working closely with Security Operations Centres (SOC), infrastructure teams, and enterprise architects.
• Experience in project-based work and large-scale technology transitions or upgrades.
• Hands on experience in Information Security Engineering, with expertise in cryptography, security monitoring and incident response, network security, and IAM.
• Proficient in secure coding practices, embedding security controls directly into application code.
• Proven record in implementing and operationalising security policies, procedures, and controls.
• Skilled in identifying and mitigating technology-related risks in collaboration with cross-functional stakeholders.
• Experience working with agile delivery methods.
• Strong understanding of cybersecurity principles, network protocols, system hardening, and secure architecture.
• Ability to troubleshoot and resolve complex technical issues across multiple technology domains.
• Effective communicator, able to collaborate across technical and business teams.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply.   We are committed to our people’s development so the people of NSW can thrive.

About the Company

Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. As NSW’s agency of insurance and care, in the past year we insured 338,000 businesses, covering four million workers and supporting 92,000 workers with injuries. We cared for over 1,800 people severely injured on our roads and supported more than 5,450 impacted by a dust disease. We helped 775 homeowners, insuring $20.9 billion in residential projects, and continue to protect $436 billion in NSW Government assets including iconic landmarks the Sydney Harbour Bridge and Opera House. icare continues to refine and transform how we deliver services to improve experiences for those we serve.

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted

• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.