Reform Implementation Lead

Summary:  The Reform Implementation Lead will support the rollout of the new psychological injury reform.

Location: Sydney CBD

• 12 months FTC as a Reform Implementation Lead with icare
• Hybrid working environment, office in Sydney CBD

• Offering competitive salary

About the Role

The Reform Implementation Lead will support the rollout of the new psychological injury reform. This role will lead planning and delivery of reform activities, coordinate work across multiple teams, and ensure changes are well‑implemented and embedded into everyday practice. This is a hands‑on role suited to someone who can manage complexity, drive progress, and support teams to adopt new ways of working.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as a Reform Implementation Lead you will:

Key Responsibilities include:

• Plan and deliver reform initiatives.
• Translate legislation and policy into clear operational processes, system changes, procedures, and guidance.
• Inform implementation across the delivery workstreams.
• Identify risks, issues and dependencies, and actively manage mitigation strategies.
• Provide practical, hands-on support to operational teams to resolve delivery challenges.
• Monitor progress and prepare structured updates for the Manager and senior stakeholders.
• Contribute to continuous improvement using performance insights and feedback.

Skills & Experience

• Strong execution skills with the ability to move between strategic thinking and detailed operational delivery.
• Proven experience working across regulatory, operational and assurance environments.
• Strong stakeholder engagement and the ability to influence without direct authority.
• Desirable - Experience delivering reform, transformation or complex operational change.
• Desirable - Knowledge of claims management, early intervention and return to work frameworks.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve.  Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted

• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.