Newcastle
• Use a person-centred approach to assist in reviewing the needs of participants across all phases of recovery and community participation
• 35 hour working week, flex leave and 17.5% annual leave loading
• Permanent role (Newcastle base), salary from $110,266+ super
About the Role
To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle complex and sensitive conversations, understand how disability impacts on daily living and identify when the individual would benefit from early intervention.
Benefits
• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• 17.5% annual leave loading
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program
Duties
It’s an exciting time at icare where no two days are the same; as a Rehabilitation Coordiantor you will:
• Use a person-centred approach to assist in identifying and reviewing the needs of participants/workers across all phases of recovery and community participation.
• Facilitate supports to enhance each participants’/workers’ capacity to achieve their desired goals, as identified in their My Plan.
• Work collaboratively with internal specialist services, external case managers, health professionals and other key stakeholders to coordinate the most effective options to meet the treatment, care and support needs of the participant/worker.
• Apply critical reasoning and thinking within a decision-making framework in regard to approving recommendations and funding for reasonable and necessary/reasonably necessary treatment, care and support within agreed functional delegations.
• Manage service approvals and payments in accordance with agreed needs, assessments and plans.
• Adhere to the KPI’s that monitor and measure key areas of the role
Skills & Experience
• Strong practical experience in identifying, reviewing and coordinating services for people and families experiencing serious illness or injuries or disability.
• A sound understanding of the needs and perspectives of people with disabilities.
• Critical reasoning skills to ensure a high degree of integrity in the decision-making processes.
• Excellent communication skills – ability to build rapport and communicate complex information and create and nurture effective working relationships with all stakeholders.
• Ability to set clear expectations and engage in difficult conversations in a simple and empathetic manner.
• Ability to travel within NSW and possibly interstate depending on the Region.
• A current driver’s licence.
• Compliance with Pre-employment checks (including Working With Children Check)
Culture
We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.
About the Company
Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. As NSW’s agency of insurance and care, in the past year we insured 338,000 businesses, covering four million workers and supporting 92,000 workers with injuries. We cared for over 1,800 people severely injured on our roads and supported more than 5,450 impacted by a dust disease. We helped 775 homeowners, insuring $20.9 billion in residential projects, and continue to protect $436 billion in NSW Government assets including iconic landmarks the Sydney Harbour Bridge and Opera House. icare continues to refine and transform how we deliver services to improve experiences for those we serve.
• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.
If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.
