Sydney CBD

• Pivotal support role in icare’s Stakeholder Relations and Policy Team
• Key contact for regulatory stakeholders
• Monitor regulatory deliverables, collate and distribute information and advice and assist with team reporting.

About the Role

This is an exciting opportunity for a Senior Manager to join the Line 2 Risk and Compliance team within icare’s Risk & Governance function. In this Line 2 role, you will guide and support policy owners and subject-matter experts (SMEs) in the development or update of risk management and compliance frameworks and policies that are fit for purpose and support icare’s strategic objectives. You will work closely with the Head of Frameworks & Reporting, as the owner of the Policy Governance Framework, to lead and support its uplift and its underlying processes to embed an accountable risk culture. Additionally, you will provide back-up data analytics and dashboarding support to the Reporting Analyst. You will analyse and interpret   data and provide high-quality risk insights for executive and Board-level committee reporting. 

Benefits

• Hybrid working environment, offering a highly competitive salary
• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support aligned to icare’s Core Capabilities.

Duties

It’s an exciting time at icare where no two days are the same; as icare’s Manager, Frameworks & Reporting, you will:

• Maintain an in-depth knowledge of the Policy Governance Framework (PGF) and lifecycle and its associate processes and assist in its ongoing update and maintenance. Provide accurate and timely advice to policy owners and SMEs.
• Improve and implement PGF processes, processes, procedures and tools that support delivery of high-quality advice. Consult with the community of policy owners and authors to ensure effective communication.
• Act as the Policy Governance contact across icare to support the execution of the Policy Governance Framework.
• Maintain accurate knowledge of the diverse and complex suite of frameworks and policies within Risk and Compliance.
• Monitor changes in legislation and industry standards and government policy requirements affecting both Risk & Compliance policies and frameworks while supporting an icare-wide perspective.
• Perform research and identify policy issues and potential solutions.
• Manage the tracking and reporting of the Risk & Governance policy register with assistance from the Business Support & Reporting Specialist
• Guide and support the policy document lifecycle across the Risk & Governance function for R&C policies and frameworks and drive their document quality and consistency.
• Guide and apply a policy lens to R&C policy SMEs to update and develop appropriate policies that align to strategic objectives.
• Ensure risk and compliance considerations are incorporated into policy advice and policy reviews.
• Guide and support the wider Risk & Governance function in developing, updating and reviewing policy documents.
• Engage with policy owners and authors to consult on policy-related issues by applying best-practice methodologies to identify and suggest solutions and make recommendations.
• Ensure R&C policy and framework content is well-written and consistent. Contribute to the finalisation of documents for review and submission for approval using advanced Word functionality.
• Draft assigned sections for policies, frameworks and templates, particularly reusable text that can used across policy documents.
• Contribute to the update and maintenance of key R&G reports and dashboards.
• Provide general support to the Risk & Governance team for collation of key risk and governance data and information to achieve business requirements, objectives and stakeholder expectations.
• Prepare high-quality written reports / briefs to inform senior management, Group Executives and Board Directors about new, updated, or unchanged frameworks and policies as needed.
• Analyse data and collate information for reporting, monitoring and evaluation purposes.
• Develop, analyse and interpret policy indicators to evaluate policy effectiveness and make recommendations for ongoing improvement. Leverage Line 2 Assurance team to review both the effectiveness of the R&C frameworks and policies and the business units’ adherence to them.
• Contribute to the development of supporting infrastructure and processes for policy implementation.

Skills & Experience

• Tertiary qualifications in finance, accounting, risk management or a related discipline.
• Minimum 7 -10 years working in either Risk Management, Audit, Governance, Legal or Compliance within financial services including banking and insurance.
• Demonstrated experience as a subject-matter expert in design and drafting of risk management policies and frameworks, standards and tools.
• Strong attention-to-detail balanced with an ability to consider the bigger picture.
• Critical thinking ability and an analytical and innovative mindset
• Exceptional written and verbal communication skills
• High-level stakeholder engagement and influencing skills
• Excellent reporting and presentation skills, with the ability to deliver clear insights to key stakeholders.
• Advanced Microsoft Excel, Word (formatting using styles, editing and proofreading) and PowerPoint skills; Experience with data analytics and dashboarding tools (Power Query and Power Bi essential)
• Self- starter who can manage multiple priorities and stakeholders

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Organisation

Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. As NSW’s agency of insurance and care, in the past year we insured 338,000 businesses, covering four million workers and supporting 92,000 workers with injuries. We cared for over 1,800 people severely injured on our roads and supported more than 5,450 impacted by a dust disease. We helped 775 homeowners, insuring $20.9 billion in residential projects, and continue to protect $436 billion in NSW Government assets including iconic landmarks the Sydney Harbour Bridge and Opera House. icare continues to refine and transform how we deliver services to improve experiences for those we serve.

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.