What is great about the role?

As a Business Support, you'll play a key role in ensuring the smooth operation of our Asset Management service. You'll contribute to maintaining excellent customer service and effective internal processes, making a real difference to our communities.

What skills and experience do you need?

Experience: You'll need demonstrable experience providing effective administrative and service support in a busy office environment. Experience in dealing with internal and external customers and stakeholders is essential. Familiarity with working in a social housing organisation is highly desirable.

Skills: Your excellent data processing skills and proficiency in IT systems, including MS Word, Excel, and Outlook, will be key. Strong written and verbal communication skills, along with a pleasant telephone manner, are vital. Your ability to collaborate, take initiative, and find solutions will set you up for success. Attention to detail, accurate typing, and the capability to work under pressure are important traits.

What will you do?

In this role, you'll play a pivotal part in our team, providing essential support to our Asset Management service by delivering a range of key responsibilities:

Your commitment to delivering top-notch support services will shine as you consistently meet deadlines and uphold the accuracy of data and information. Tackling day-to-day challenges will be second nature to you, whether it's reshuffling appointments or collaborating with stakeholders. Your exceptional communication skills will ensure that both internal and external parties experience the highest level of customer service.

As a key player in the team, you'll contribute to the thorough capture, storage, and management of property-related data. Your expertise for building collaborative relationships will be instrumental in enhancing efficiency across different divisions.

All these responsibilities will be carried out while upholding Pobl's values and ensuring strict compliance with policies and procedures. Your passion for creating positive impacts in our communities aligns perfectly with Pobl Group's mission.

What are the pay and benefits? 

• The salary for this role is £25,034 for a 37 hour, permanent position.
• Flexible working policies – this is a hybrid role, so flexibility is required with time being spent in the office.
• A drivers licence is required with access to a vehicle.
• The successful candidate will need a basic DBS check in place, which we pay for.
• 26 days holiday entitlement plus Bank holidays , rising to 30 days with length of service
• All other internal benefits

What’s FREDIE? 

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.  

How do you apply?  

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, short/ focussed cover letter along with a few contact details so that we can get back in touch with you. Interviews will be taking place on 7th August in Newport. We will be shortlisting and inviting candidates to interview whilst the job is live. 

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact group.talent@poblgroup.co.uk or 0300 3735262