Job Specifics

What is great about the role?

Our Cam Fan service is a drop-in base for anyone who needs immediate support around Housing, debt and homelessness prevention. The service engages with regular individuals attending the service for support and walk ins. The service is part funded by the health board and part funded by Housing Support Grant.

You will have the opportunity as a Scheme Support Officer to engage and interact with the people we support, Deliver workshops relating to tenancy management and health & wellbeing. Arrange and carry out activities with the people we support to support them with their goals. Advising and supporting in a sensitive and practical manner and dealing with a crisis effectively and efficiently.

Your day will consist of:

• Engaging and interacting with the people we support
• Welfare checks
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Dealing with challenging behaviours
• Addressing any additional needs, the people we support may have

Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse and anti-social and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.

This is an exciting opportunity for you to really make a difference to the people we support and help them, build on their confidence and skills to move into their own tenancies.

Who we are looking for:

Please demonstrate in your application form how you:

• Have knowledge of housing related support and benefit systems
• Have good organisation, IT and record keeping skills  
• Can work part of a team and on an individual basis
• Deal with difficult situations
• Have good listening skills

To be a great Support Worker, you need energy, enthusiasm, integrity and to treat people with dignity and respect. You need to be reliable because people are depending on you. You also need to be a great communicator, both verbally and in writing and have basic IT and numerical skills.

You don’t always need previous experience or qualifications. A good understanding of housing related support and welfare benefits, or awareness of issues faced by people at risk of homelessness would be useful in the role.

Pobl Benefits

• 26 days holiday, pro rata entitlement plus Bank holidays  
• Pension scheme 
• Sick Pay  
• Mileage is paid at 45p per mile
• Enhanced DBS which we will pay for.
• Colleague Referral Scheme (£250 per referral) 
• Time for Talking – a free counselling service 
• Health Cash Plan 
• Savings Scheme
• Long Service Awards
• Electric Vehicle Lease Schemes 
• Cycle to work scheme 
• Eyecare plan 
• Give as You Earn charity donation scheme 
• Training and progression opportunities

FREDIE 

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.  

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262

What do you need to do now?   

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now.  We would love to hear from you so please apply now to start your Pobl journey.

Further information on the role can also be found on the Job Description.