About the role 

This is a Scheme Support Officer role based at our Young Persons Supported Accommodation Service in Merthyr Tydfil. Working alongside the Manager, you'll be part of a dedicated team of Scheme Support Officers and Project Workers, providing 24/7 support to a diverse group of young people.

As part of the team, you'll support young people aged 16-35 with a range of needs. Alongside providing emergency accommodation, the service helps customers build their independence by developing their tenancy management skills and confidence, preparing them for independent living. 

Day-to-day duties include:

• Building positive relationships and engaging with the young people we support
• Delivering workshops on topics such as tenancy management, health and wellbeing
• Supporting customers in line with their individual support plans, under the guidance of the Project Worker
• Carrying out wellbeing checks and responding to customer needs
• Ensuring the building remains safe and secure, including undertaking health and safety checks and maintaining awareness of who is on site
• Providing reception cover and administrative support when required
• Managing challenging situations and responding calmly and appropriately to changing circumstances
• Supporting customers with any additional needs they may have, helping them work towards their goals and greater independence

Skills and Experience Needed 

• Relevant work experience and knowledge of issues relating to vulnerable people is essential. 
• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us, and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@codigroup.co.uk or 0300 373 5262  

How do you apply? 

If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.