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Charles Sturt University Jobs @ Charles Sturt
Charles Sturt University

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Customer Service Officer

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Reference no: 498336
Work type: Continuing - Full Time
Location: Albury-Wodonga
Categories: Customer Service, Professional

The role

  • Continuing, Full Time
  • Level 4 - $73,230 to $79,494 pa (plus 17% superannuation)
  • Albury-Wodonga

As the Customer Service Officer, you will provide exceptional administrative and library support to University staff and students. You will be the first point of contact at front counter and virtual service points and will provide timely and customer focused service.

About you

  • Excellent interpersonal, written and communication skills, including experience in engaging effectively with a diverse audience.
  • Excellent organisational skills and demonstrated ability to manage multiple tasks simultaneously and prioritise competing deadlines.
  • Tech savvy skills with capability to learn new applications and emerging technologies.

About us

Learn more about the Division of Library Services here.

Visit our website to learn about our great range of employee benefits.

To apply

Click the Apply button and complete your application online, and address the selection criteria in the position description and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information

Additional information is available in the position description or by contacting:

David Anderson | Team Leader, Frontline Services (North) and Copyright Officer | danderson@csu.edu.au | Ph: 02 6365 7595

Closing Date: 11pm, 27 August 2025

Advertised: - AUS Eastern Standard Time
Applications close: - AUS Eastern Standard Time