At NTUC First Campus, our people are at the heart of everything we do. As a People First organisation, we don’t just offer jobs; we offer fulfilling careers where your well-being and growth are our top priorities.

Join NTUC First Campus, where your career aspirations and personal development are not just recognised but celebrated. Discover a workplace that genuinely cares about you, invests in your growth, and makes every day at work meaningful.

Job Responsibilities:

• Answer incoming calls from parents with enquiries on fees and centre related matters
• Liaise with departments or centres to answer the parents' enquiries
• Analyze customer issues and assist in resolving within the required timeframe
• Maintain accuracy of data
• Ensure achievement of deadlines within the required timeframe
• Deliver any other tasks as assigned

Job Requirements:

• Minimum "O" Level holder
• At least 1-2 years experience in contact centre environment
• Good verbal and written communication skills in English
• Familiar with CRM systems and practices would be an advantage