Job Descriptions:

• Assist in supporting and handling enquiries from travel agent via email and phone;
• Provide internal ticketing support to the organization and outstations;
• Compile daily sales reports and other relevant monthly reports;
• Manage complaints and enquiries raised by CRD;
• Support the implementation of new initiatives or projects;
• Provide timely notifications and protection plan to passenger or agents during flight irregularity and disruption;
• Prepare daily and monthly reports;
• Handle enquiries through corresponding with Customer Service Centre and travel agents;
• Provide support to local sales offices with any marketing events or promotions; and
• Assist with ad-hoc task as required.

Requirement:

• Bachelor’s degree in any disciplines;
• At least 1 years of relevant working experience in sales or airline commercial; good understanding of airline industry would be an advantage;
• Good communication and interpersonal skills to work as a team player;
• Detail-oriented and self-motivated with high sense of responsibility;
• Ability to collect all relevant information and analyses complex problems and issues;
• Ability to work under pressure with strong multi-tasking and organization skills;
• Proficient in spoken and written English and Chinese (including Putonghua); and           
• Proficiency in MS Office.