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Senior IT Assistant

The University of Hong Kong

Apply now Ref.: 531880
Work type: Full-time
Department: Information Technology Unit of the Estates Office (66068)
Categories: Executive / Technical / Support
Hong Kong

Senior IT Assistant in the Information Technology Unit of the Estates Office (Ref.: 531880)

We are looking for a Senior IT Assistant to join the Estates Office.

The Role

The appointee will be responsible for carrying out duties of frontline user support, trouble shooting on hardware, equipment and PC software, website support, data input and record keeping.  

Qualifications and Qualities

Applicants should possess a recognized Higher Diploma or above in Information Technology, Software Engineering, Computer Science, Computer Engineering or IT-related disciplines, with at least 3 years’ relevant work experience, preferably in a tertiary institution. 

Applicants should have a good command of written and spoken English and Chinese; good communication, interpersonal, analytical and problem-solving skills; knowledge in computer applications such as Office 2024/365, Zoom or similar software, networking and quality IT services delivery; and an interest in IT-related work.  They should also be hardworking, self-motivated, people- and service-oriented as well as willing to learn. Enquires about the post should be sent to eojobs@hku.hk.

What We Offer

The appointment will be made on fixed-term full-time contract for 2 years, to commence as soon as possible with the possibility of renewal subject to satisfactory performance.  A highly competitive salary commensurate with qualifications and experience will be offered, together with contract-end gratuity and University contribution to a retirement benefits scheme at 10% of basic salary.  Other benefits include annual leave and medical benefits. 

How to Apply

The University only accepts online application for the above post.  Applicants should apply online at the University’s career site (https://jobs.hku.hk) and upload an up-to-date C.V.   Review of applications will start as soon as possible and continue until May 21, 2025, or until the post is filled, whichever is earlier.  

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