Job Vacancies

About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Senior Manager, Business Improvement to work within our Transformation and Business Improvement Division.

The Senior Manager Business Improvement leads the Business Improvement team to support improving the efficiency of Scope’s business processes and workflows. They will manage, coach and mentor team members facilitating analysis and design initiatives to continue to improve Scope’s business processes; contributing to empowering our clients to belong and thrive, now and into the future, sustainably.

Your Key Focus

You will contribute your expertise to: 

• Bringing together diverse stakeholder networks to collaborate and co-design to continue to improve our business processes and workflows.
• Collaborating to continue to improve the journeys and experiences of clients, their support networks (e.g. families) and our people. 
• Evaluating, advocating and/or implementing new technologies, practices and/or ways of working in alignment with the strategic and operational agendas and relevant legal, regulatory and policy requirements.

What We Look For

• Extensive experience in innovation, business improvement and/or transformation (or similar).
• Engaging diverse stakeholder networks to identify, evaluate and advance opportunities to improve
• Curating actionable insights and harnessing best practice to inform the design, development and delivery of business improvement initiatives (or similar).
• Operating in the disability services and/or a related sector.

 Download the Position Description

We are committed to filling this role quickly, so while applications for this role will close on Sunday, 18th May 2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

 View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.