Job Vacancies

About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Business Operations Support to work within our Employment Pathways Division.

This role assists the Senior Manager in the effective delivery of Contract Services by providing high-quality operational, administrative, and coordination support.

Your Key Focus

• Oversee job scheduling and rostering, adjusting to staff availability and client needs
• Conduct daily operational team meetings to manage workload and reinforce safety and service standards
• Monitor and report on monthly completed work and associated revenue using spreadsheets and internal systems
• Prepare and issue invoices to clients, track payments, and follow up outstanding accounts
• Conduct daily operational team meetings to manage workload and reinforce safety and service standards

What We Look For

• Demonstrated experience in managing operational teams, preferably within commercial cleaning/gardening/maintenance
• Strong organisational and time management skills, with the ability to juggle competing priorities
• Proficient in rostering, payroll, invoicing, and reporting using spreadsheets or scheduling software
• Effective leadership skills with a capacity to manage and support a diverse workforce.
• High-level interpersonal and communication skills, with experience in client and stakeholder engagement
• Strong problem-solving and conflict resolution abilities

We are committed to filling this role quickly, so while applications for this role will close on 06/08/2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.