• Flexible location + hybrid work arrangements
• Full-time and continuing
• HEW 6 $92,573 - $99,972  + 17% Superannuation (pro rata, part time)

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

The Senior Officer, Student Success (Outcomes) is responsible for the day-to-day management and delivery of work that supports student success and academic progress . Working within established frameworks and underpinned by a student-as-partners approach, this role ensures that students seeking or requiring support to succeed academically, receive timely and appropriate interventions.

As a Senior Officer, Student Success (Outcomes), you will:

• Manage and implement student outcomes initiatives including supporting delivery of programs and executing routine processes that support student outcomes and progress, identifying students at risk and supporting the connection of students to outcomes initiatives and programs.
• Work closely with academic staff and student partners/mentors to deliver practical solutions that help students overcome barriers to success.
• Ensure efficient handling of academic progress and support for students, adhering to university policies and operational standards while keeping processes clear and accessible.
• Maintain strong working relationships with relevant University areas, providing timely information and updates on interventions and initiatives to enhance student outcomes.
• Offer consistent and ethical guidance to stakeholders regarding student outcomes issues, focusing on practical solutions within the scope of operational responsibilities.                                                                                                                               

To be successful, you’ll have:

• A Degree with subsequent relevant experience; or
• Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
• An equivalent combination of relevant experience and/or education/training.
• Experience in higher education student administration.
• Knowledge of working in complex policy and program environments such as academic integrity, complaints, appeals, special consideration or conduct and success fairness within a higher education environment.

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Lisa Hanna (Dean of Students) on lisa.hanna@deakin.edu.au.

For a copy of the position description, please see below:

 PD - Senior Officer, Student Success (Outcomes).pdf

Applications for this position close on Wednesday 1^st January at 11:55pm

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.