• Based at our Geelong, Waurn Ponds Campus + hybrid work arrangements
• Full-time, fixed-term until 10/8/2026
• HEW 6 $92,573 - $99,972  + 17% Superannuation (pro rata, part time)

About the role:
The Senior Officer, Student Orientation and Engagement is responsible for supporting the coordination, development, delivery, ongoing review and evaluation of programs of work relating to the University’s orientation and student experience objectives.

As a Senior Officer, Student Orientation and Engagement, you will:

• Coordinate and oversee orientation activities in collaboration with key stakeholders to ensure a unified and effective experience.
• Seek feedback from key stakeholders to improve orientation and student engagement experiences, addressing challenges to implement effective changes.
• Assist with managing the group inboxes, ensuring timely, professional and accurate responses using best practice customer service principles.
• Effectively plan, prioritise, and problem-solve to overcome barriers and achieve outcomes.
• Develop strong, collaborative relationships with diverse internal and external stakeholders.
• Communicate confidently and use effective techniques to influence and build understanding.

To be successful, you’ll have:

• A Degree with subsequent relevant experience; or
• Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
• An equivalent combination of relevant experience and/or education/training
• Relevant experience in program, project and event experience, including coordination, scheduling, implementation, delivery, evaluation and on the ground support in a large, complex organisation governed by policies and procedures
• Strong attention to detail and the ability to quickly learn and navigate digital platforms.
• Proven high-level administrative skills, preferably in the education sector

Here's how to apply: 

This opportunity is open to all current continuing, fixed-term and casual Deakin staff members only.

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Sarah Miocic (Manager, Student Engagement and Orientation) on sarah.miocic@deakin.edu.au

For a copy of the position description, please see below:

 PD - Senior Officer, Student Orientation and Engagement - 572341.pdf

Applications for this position close on Tuesday, 10 June 2025.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.