• Based at our Geelong, Waterfront Campus + hybrid work arrangements
• Full-time and continuing
• HEW 6 $96,276 - $103,971 + 17% Superannuation

About the role:

The Senior Officer, Finance Services manages complex financial processes with a strong emphasis on customer service. This role involves handling Tier 2 level enquiries escalated from the Deakin HELP, and plays a key role in managing credit card transactions and training staff on the financial system Workday.

As a Senior Officer, Finance Services, you will:

• Manage and resolve Tier 2 level enquiries escalated from Deakin HELP, providing detailed resolutions and support for complex issues.
• Oversee the reconciliation and tracking of credit card transactions, ensuring adherence to financial policies.
• Support the effective use of the financial system Workday, including training staff on system use and best practices.
• Implement strategies to promote positive emotional wellbeing across the team and regularly reflect on own behaviour
• Provide ethical advice to clients that address underlying issues, promoting value-adding insights and recommendations

To be successful, you’ll have:

• A Degree with subsequent relevant experience; or
• Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
• An equivalent combination of relevant experience and/or education/training.
• Strong background in financial services, particularly in managing complex financial processes and enquiries.
• Experience using and supporting enterprise financial systems, especially Workday, including conducting staff training and troubleshooting.

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Sonia Hedditch, Senior Coordinator, Finance Services on sonia.hedditch@deakin.edu.au.

For a copy of the position description, please see below:

 Senior Officer, Finance Services HEW 6 PD.pdf

Applications for this position close on Tuesday 26th of August 11.55pm.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.