• Flexible location + hybrid work arrangements
• Part time 0.6 FTE and fixed-term until 31 December 2026
• HEW 6 $96,276 - $103,971  + 17% Superannuation (pro rata, part time)

About the role:

The Senior Officer, Professional Experience Support is responsible for the coordination of a broad range of administrative and systems support services to the Professional Experience Office, ensuring efficient, effective and timely provision of service to the Professional Experience Leadership Team and Placement Officers. Reporting to the Team Leader, the Senior Officer, Professional Experience Support will be responsible for ensuring that the placement systems and databases are managed efficiently, information flows are accurate and timely, compliance requirements are met, and system users are well supported through reporting, diagnostics, and troubleshooting.

As the Senior Officer, Professional Experience Support, you will:

• Maintain Professional Experience systems and records by ensuring accuracy, functionality, and accessibility of databases, reporting tools, and online platforms, including liaison with IT services and external vendors as required.
• Generate and distribute reports by producing accurate placement, assessment, and other operational data; maintaining records; and supporting the timely dissemination of reporting outcomes.
• Provide operational systems support to the Professional Experience Office by managing data integrity, resolving system issues, and assisting staff with queries, troubleshooting, and diagnostics.
• Manage compliance processes by coordinating system-based requirements, ensuring timely updates to records, and conducting regular audits to support compliance and continuous improvement.
• Facilitate the distribution of information by managing the delivery of placement-related communications, materials, and documents through databases and online systems, ensuring consistency of templates and resources.
• Build and maintain stakeholder relationships by providing clear and accurate systems support, responding promptly to requests, and fostering positive, professional engagement with a diverse range of stakeholders.

To be successful, you’ll have:

• Completion of a Degree without subsequent relevant work experience; or
• An equivalent combination of relevant experience and/or education/training.
• Experience in higher education administration.
• Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written issue, and experience providing services and support in a large organisation.

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Kelly Wall (Lead, Operations) at kelly.wall@deakin.edu.au 

For a copy of the position description, please see below:

 PD - Senior Officer, Professional Experience Support (576989).pdf

Applications for this position close on Sunday 28^th September at 11:55pm

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.