• Based at our Warrnambool Campus
• Full-time and continuing
• HEW 8 $114,231 - $130,786  + 17% Superannuation (pro rata, part-time)

Why work with us?

At Deakin, you will enjoy a range of benefits, including leave options such as generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to advance your career; an inclusive, supportive culture and environment to work in, both online and on campus.

Who are we?

Deakin is a cutting-edge public university in Victoria, revolutionising education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

Deakin Residential Services (DRS) operates as a separate entity that is wholly owned and operated by the University. Our team currently manages over 2,900 student beds across our campuses. Deakin Residential Services is responsible for sustainably delivering an innovative and outstanding student accommodation experience for Deakin, DUELI and Deakin College students. 

About the role:

The Senior Coordinator, DRS Operations at Warrnambool is responsible for managing the daily operations of on-campus student accommodation, supporting the General Manager, in achieving operational, financial and student experience goals. The role ensures compliance with relevant legislation, fosters a positive residential community and maintains high service standards. In the absence of the General Manager, the Senior Coordinator provides leadership to the campus team and ensures smooth operations.

As the Senior Coordinator, DRS Operations, you will:

• Assist the General Manager with financial reporting, forecasting and achieving budget targets.
• Ensure compliance with legislation, including the Residential Tenancies Act, Health Act and privacy regulations.
• Manage risk mitigation strategies, critical incident response protocols and business continuity plans.
• Promote positive student engagement, well-being and satisfaction through feedback and support initiatives.
• Marketing and development of our short stay operation striving to achieve budget targets whilst delivering exceptional customer service.

To be successful, you’ll have:

• An equivalent combination of relevant experience and/or education/training.
• Demonstrated experience managing day-to-day operations in a complex environment, including financial oversight, asset management and service delivery coordination.
• Proven ability to lead, manage and develop teams, with experience in staff performance management, professional development and fostering positive work environments.
• Strong understanding of relevant legislation and regulations, such as the Residential Tenancies Act, Health Act, and privacy laws, along with compliance requirements for university operations.
• Knowledge of risk management practices, critical incident response and business continuity planning to ensure smooth, safe operations.

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Gabrielle Tobin (General Manager, Warrnambool) via gabrielle.tobin@deakin.edu.au

For a copy of the position description, please see below:

 PD - Senior Coordinator, DRS Operations.pdf

Applications for this position close on Friday, 29 November 2024.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.