Location: Warrnambool

Salary Rate: Casual HEW level 4 ($48.41 per hour plus 11% superannuation)

Employment Type: Casual (approximately 16 - 24 hours per week)

POSITION DESCRIPTION:

The position provides reception, administration, and short stay operations support for Deakin Residential Services.  This includes high-quality customer service to the current and future residents, families, University staff and external contractors. The position acts as a point of contact for residents and short stay guests and provides information pertaining to the residential community, events and activities or referral to an appropriate service. 

What we are looking for:

• Dependable and punctual, with a strong commitment to reliability
• Available to work weekdays and weekends, with typical hours between 7:00 AM and 7:00 PM
• Capable of working independently as well as collaboratively within a team
• Thrives in fast-paced, dynamic environments
• Demonstrates a proactive, can-do attitude and strong problem-solving skills
• Comfortable engaging with individuals from diverse backgrounds
• Highly proficient in information technology and digital tools

To be successful you will have:

• Service Culture: Considers other people’s perspectives in making decisions and providing advice; strives to exceed expectations
• Analysis and Problem Solving: Sources relevant information; identifies problems and offers sustainable practical solutions
• Planning and Organising: Plans, analyses and co-ordinates the delivery of projects while balancing priorities and resources
• Collaboration: Proactively supports working together, shares ideas and provides constructive feedback; respects and values others
• Communicating with Influence: Engages and energises others through clear and persuasive communication
• Continuous Improvement: Proactively improves the efficiency and quality of existing materials processes and systems

How to apply:

Please submit your CV, including contact details for referees, and a cover letter outlining your skills/experience in relation to the key responsibilities by clicking the ‘Apply’ button.

For a confidential discussion regarding the role please contact Amy Armstrong amy.armstrong@deakin.edu.au

This role requires the incumbent to apply for and maintain a Working with Children Check.

Applications for this position close on Thursday 29th May 2025 at 11.55pm.