Jobs

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

Our Benefits

• Competitive rates
• Salary packaging benefits up to $18,550
• School holidays childcare assistance
• Continued superannuation contribution for employees who are on paid on unpaid parental leave
• Health and wellbeing programs and more! 
• Ongoing training and development to keep your skills growing.
• Access to our Employee Assistance Program

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference! 

THE ROLE

The Senior Accounts Receivable Officer is a key member of the finance team, responsible for billing, records management, resident and client account related queries and overall debtor management. The role will also involve providing assistance in implementation of new AR related systems, reporting for external audits, prudential reporting and providing support to the broader finance team to meet month end closing deadlines.

This role is offered on a permanent full time basis.

Key responsibilities

• Ensure high-quality invoicing, billing and direct debit payments
• Oversight of CDC exits, refunds or transfers to another provider within prescribed time frames
• Address client and resident account related queries
• Authorise Admissions, discharges and send online to Medicare
• Monitor dashboard if admissions and discharges are successfully accepted and if not, rectify and resubmit
• Actioning Medicare reviews, ITF and MTCF adjustment and liaison with Services Australia, Debtor management and assist with debt collection activities
• Any other tasks relating the Accounts Receivable function as assigned
• Mentors the Accounts Receivable Officers
• Provides support for internal and external stakeholders

Key Stakeholders:

• Financial control team/Business services team
• Operational business unit staff
• External vendors 

ABOUT YOU 

We are seeking a Senior Accounts Receivable Officer with strong experience in processing invoices and maintaining accurate financial records. The ideal candidate will have a high level of emotional intelligence when dealing  with client and residential accounts. In addition to this, the ideal candidate will demonstrate strong analytic skills for data review, reconciliation and resolving discrepancies. A proactive approach to identifying process improvement is essential, along with the ability to support system enhancements that drive business efficiency. 

Competencies & Behaviours

• Professional presentation and proactive attitude.
• At least 3 years experience in a similar Accounts Receivable role.
• A good understanding of the Aged Care funding principles (preferred but not essential)
• Ability to work independently in a high volume, fast-paced environment
• Ability to contribute to ongoing process improvement.
• Customer service and complaint resolution skills
• Ability to work independently and as a member of a team
• Demonstrated good verbal, written and interpersonal communication skills
• Proven organisational and time management skills.
• Ability to problem solve, applying innovative solutions whilst working within the organisation’s policies, procedures, and values

ESSENTIAL CRITERIA

• Evidence of COVID-19 and Current Flu vaccinations per Amana Living policies
• Ability to obtain a National Police Clearance (within 6-months validity)
• Successful completion of pre-employment form and reference checks

HOW TO APPLY

If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.