Patient Administration Officer
Noosa Hospital, Noosaville
- Permanent part time positions: Enjoy flexible hours for better work life balance!
- We care about YOU! Access counselling, wellbeing services, legal & financial assistance
- Enjoy benefits such as paid parental leave, study leave and the option to purchase additional annual leave
The Opportunity
We are seeking a highly organised, enthusiastic professional with a passion for delivering outstanding customer service to join our broad administration team. In this role, you will be responsible for providing quality customer service in the coordination of administrative functions across the hospital in various roles, primarily in front reception, switch and Pre-Admissions with additional coverage required in the wards. This will involve but not be limited to providing support and assistance to the administrative and clinical teams as well as patients and relatives, by coordinating the clerical requirements for patients from admission to discharge.
Shifts will range from 3 up to 5 days per week, dependent on staffing needs at the time. Front reception shift times vary - morning shift start is 5.45am and evening shift finish is 8pm.
About You
The successful applicant will be a positive, responsible, self-motivated person with excellent people and telephone skills. It is essential that you have a strong focus on detail, highly developed relationship skills, a great teamwork ethic, commitment to customer service and a ‘can do’ approach, and above all an unwavering commitment to client confidentiality.
You will also bring:
- Experience in a similar role (preferred but not essential)
- Experience with Meditech (Desirable)
- Understanding of Health Funds and patient eligibility (desirable)
High attention to detail
- Effective communication and interpersonal skills
- Ability to work efficiently and effectively, both independently and within a team structure
- High level of competency in computer and Microsoft Office skills
Remuneration
On offer is base hourly rate starting from $ 31.49 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Hospital
Noosa Hospital is an acute care facility with a reputation for providing high quality and compassionate health care services to the Sunshine Coast community. The Hospital is located just minutes from the heart of Noosa and caters for both public and private patients.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Requirements
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.
To Apply
All applications must be lodged online. Please include a cover letter outlining your suitability and why you would like to be considered for this role.
Applications made by recruitment agencies will not be considered.
For enquiries, please contact Cherise Buchbach, Administration Manager, via email at BuchbachC@ramsayhealth.com.au
