Are you passionate about digital transformation in healthcare? This is your opportunity to play a key role in the ongoing enhancement and support of our Digitised Medical Record (DMR) system. We are seeking a highly skilled and motivated System Analyst to join our team and contribute to the success of a critical digital initiative supporting improved workflows and patient care across our facilities.
About the Role
As a DMR System Analyst, you will provide critical post-implementation support to ensure the system continues to operate efficiently and effectively. You will be responsible for resolving complex issues, driving continuous improvement initiatives, and optimising system performance. In addition, you will support facilities in the pre-implementation phase by offering system insights and preparing teams for a smooth and successful go-live experience.
Key Responsibilities
- Provide expert-level support and troubleshooting for DMR system users
- Identify opportunities for enhancement and lead continuous improvement activities
- Conduct data analysis and reporting to inform decision-making and optimise functionality
- Engage with a broad range of stakeholders to ensure system alignment with clinical workflows
- Support pre-implementation activities, including readiness assessments and training
- Collaborate with cross-functional teams to ensure seamless integration across systems
Essential
- Strong analytical and problem-solving skills to identify and resolve complex system issues
- Demonstrated high level of interpersonal and communication skills to engage with diverse stakeholders
- Strong technical proficiency with health information systems and a strong understanding of digital workflows
- Proven experience in data analysis and reporting to support system optimisation and decision-making
- Ability to plan, coordinate and prioritise multiple tasks effectively in a dynamic and fast-paced environment
Skills and Experience
- Tertiary qualification in Health Information Management, IT, Data Analytics or a related field
- Previous experience in health information support, preferably DMR or EMR systems
- Strong understanding of clinical workflows, health information management and system integration
- Demonstrated experience in data analysis, system performance monitoring and process improvement
- Previous experience working in cross-functional teams within the health care sector
Desirable
- Flexibility to travel between facilities as required
- Availability to work outside regular work business hours during critical support periods or operational needs.
To Apply
All applications must be lodged online.
Enquires - Annie Apikian via email apikiana@ramsayhealth.com.au
Applications Close: 28/04/2025
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time