The Northern Private is a brand-new Ramsay Hospital highlighting the best of patient care and digital transformation.
The Role
We have an exciting and highly rewarding opportunity for an experienced hospital administrator to join us. We have multiple casual positions available.
At the heart of the department, the Administration staff play a crucial role. As the initial point of contact for patients and families, you will not only facilitate essential paperwork for admission, pre-admissions, and billing but also set the tone for a welcoming and supportive experience.
Your primary responsibility will be to deliver a professional, efficient, and customer-focused service across our front-of-house areas, with a key focus on admissions and inpatient ward administration.
If you are enthusiastic, organised, and passionate about supporting patient care in a fast-paced healthcare environment, we would love to hear from you.
Key Accountabilities
- Managing incoming and outgoing calls to the ward.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.
About You
To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward. Your ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.
You will also demonstrate:
- Computer literacy including Microsoft Office suite of programs.
- Experience either in a medical administration setting or a patient-facing role.
- Experience with Patient Management Systems will be highly regarded.
- Strong communication and interpersonal skills.
- Comfortable working in and communication with a multidisciplinary team.
Desirable:
- Certificate in Medical Terminology.
- Experience in hospital mainframes systems.
Remuneration
A base hourly rate of $28.75 + superannuation, based on experience level and qualifications.
About Us
Northern Private Hospital will be a premier, state of the art facility. Located in the Riverlee New Epping precinct, 18km north of Melbourne’s CBD, the hospital will open in early 2024.
Northern Private Hospital will ensure the growing and diverse community can access high quality private health care; it will support the busy co-located public health system and provide Specialists and healthcare professionals new opportunities in an expanding market.
The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of ‘People Caring for People’ since 1972.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
What’s in it for you?
- Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
- Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
Requirements
All applications must be lodged online.
- Must provide a National Police check conducted within the previous 12 months.
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
Enquiries are welcome! Please contact Jodie Culross via culrossj@ramsayhealth.com.au
Applications close: 20th June 2025
Apply now
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time